Shelby Brautigam
Austin
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skilled Ophthalmic Medical Technician with experience in supporting ophthalmologists by conducting diagnostic tests, maintaining sophisticated eye care equipment, and providing patient education on procedures and eye care. Demonstrated ability to adapt to evolving technology and best practices within fast-paced clinical settings. Strong interpersonal skills enhance patient comfort and trust, contributing to improved patient outcomes. Efficiently managed workflow and patient scheduling, resulting in smoother clinic operations and enhanced productivity.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Flight Attendant
American Airlines
New York
01.2024 - 07.2024
- Conducted pre-flight safety checks and ensured compliance with safety regulations.
- Assisted passengers with boarding processes and addressed seating inquiries.
- Delivered in-flight service including meal distribution and beverage offerings.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Responded to medical emergencies as needed during flights.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
- Collaborated with team members to maintain efficient cabin operations during flights.
- Maintained cleanliness and organization of the cabin before and after flights.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
Optometric Technician
Myeyedr
Burlington
10.2022 - 01.2023
- Assisted in patient check-in and verification processes.
- Conducted preliminary eye exams and recorded patient information.
- Operated diagnostic equipment to gather accurate vision data.
- Checked patient records for accuracy and updated them when necessary.
- Maintained a clean work environment by sterilizing instruments after each use.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
Apprentice Optician
Studio optics
Boston
07.2021 - 02.2022
Education
Associate of Science - Nursing
Bunker Hill Community College
Charlestown, MA 02.2022 - 02.2026
Skills
- Patient care
- Medical terminology
- Customer service
- Punctuation
- HIPPA compliance
- Empty
- Teamwork
Communication
Timeline
Flight Attendant
American Airlines
01.2024 - 07.2024
Optometric Technician
Myeyedr
10.2022 - 01.2023
Associate of Science - Nursing
Bunker Hill Community College
02.2022 - 02.2026
Apprentice Optician
Studio optics
07.2021 - 02.2022