Shelby Brennan
Chartwells Higher Education
Deville,LA
4
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Food Service Worker
1 Year 5 Months- Maintained food stations, following Chartwells sanitation standards and safe food handling procedures.
- Assembled menu items, ensuring portion control, presentation, and timely service across dining operations.
- Operated cash register, processed transactions, and balanced front-of-house service during peak meal periods.
- Monitored inventory levels, restocked supplies, and reduced service interruptions in high-volume dining areas.
Assistant Store Manager
10 Months- Led daily store operations, ensuring consistent sales floor execution and customer service standards.
- Trained associates on product knowledge, point-of-sale procedures, and selling techniques.
- Monitored inventory levels, replenishment, and shipment processing to maintain stock accuracy.
- Coached team members on visual merchandising and brand presentation expectations.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Women's Basketball Manager
2 Years 7 Months- Practice and Game Support:
- Assist coaches with practice setup and breakdown.
- Manage the game clock during practices and games.
- Coordinate team travel arrangements for away games.
- Equipment Management:
- Distribute and collect team equipment.
- Maintain accurate inventory records of all equipment.
- Administrative Duties:
- Assist with laundry duties as needed.
- Perform basic administrative tasks such as filing and data entry.
- Event Coordination:
- Assist with event setup and breakdown for special events, including moving tables and chairs, setting linens, and handling audiovisual needs.
- Supported travel logistics by packing gear, loading equipment, and verifying team materials.
- Streamlined pregame and practice workflows to improve team organization and readiness.
Cashier/Stocker/Customer Service
1 Year 1 Month- Learned how to count money correctly and effectively beginning and end of shift.
- Dealt with customers in a positive manner
- Experience with a register, stocking, and cleaning.
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Always maintained a balanced cash drawer, reconciling discrepancies promptly
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customerissues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly andrestocking supplies as needed
- Developed rapport with regular customers by remembering their preferences and providingpersonalized service
- Managed customer complaints or concerns promptly, ensuring a positive resolution and maintainingcustomer satisfaction
- Maintained a clean and organized work area, including cleaning registers, countertops, and conveyorbelts regularly
- Frequently commended by customers for friendly demeanor and helpful attitude towards resolvingtheir concerns
Cashier/Stock Clerk
4 Months- Maintained a clean and organized checkout area, ensuring a positive shopping experience for customers
- Operated cash register and handled cash transactions with precision, maintaining 100% accuracy inbalancing daily sales
- Processed customer transactions accurately and efficiently, handling an average of XX transactionsper hour
- Provided exceptional customer service by greeting customers, answering inquiries, and resolvingcomplaints in a timely manner
Education
Bachelor of Science - Kinesiology
Currently completing courses in Exercise Testing and Prescription, Mechanics and Techniques of Physical Activities, and Corporate Wellness.
Skills
Food Service
Customer Service
Communication skills
Event Coordination
Microsoft word
POS
Cleaning Experience
Organizational Skills
Stocking
Guest services
Leadership
Quick learner
Positive attitude
Customer service
Cleaning and sanitation
Problem-solving
Strong communication skills
Working with diverse people
Timeline
Food Service Worker
Chartwells Higher Education
05.2025 - CurrentRead More
Assistant Store Manager
Lids Hat World
05.2025 - 03.2026Read More
Cashier/Stocker/Customer Service
Chevron
08.2023 - 09.2024Read More
Women's Basketball Manager
Louisiana State University of Alexandria
11.2022 - 06.2025Read More
Cashier/Stock Clerk
Ball Foods
04.2022 - 08.2022Read More
Louisiana State University at Alexandria
Bachelor of Science from Kinesiology
Read More