Shelby Brinkley

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Was responsible to clean/upkeep the restrooms
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Reset and cleaned tables quickly to prepare for new customers.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Served food and beverages promptly with focused attention to customer needs.

Company Overview:

• Optimized underwriting guidelines for increased accuracy, consistency, and regulatory compliance.
• File data for railroad commission
• Spreadsheets
• State reporting
• Online reporting
• Work with compliance issues
• Excel/Word

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Worked effectively in fast-paced environments.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Proven ability to learn quickly and adapt to new situations.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Self-motivated, with a strong sense of personal responsibility.

• Cooked and prepared three meals a day as well as made fun creative snacks
• Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
• Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
• Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.