Shelby Burkholder
Newville
Summary
Dynamic professional with extensive experience in real estate transactions and client service, notably with Berkshire Hathaway. Excelled in roles requiring exceptional organization, negotiation, and customer service skills. Proven track record of enhancing client satisfaction and streamlining processes, leveraging expertise in Real Estate Contracts and Team Leadership to achieve superior results.
Overview
3
3
years of professional experience
Work History
Contract to Close Manager
Heather Neidlinger Olivia Henneman Team
08.2024 - Current
- Managed the administrative aspects of real estate transactions from contract to close, ensuring timely and efficient processes for all parties involved.
- Acted as the primary point of contact for clients, agents, lenders, and escrow officers, providing updates and resolving any issues that arose during the transaction.
- Coordinated the preparation, review, and execution of real estate contracts, disclosures, and other related documents.
- Managed timelines and deadlines to ensure smooth progress of transactions, tracking contingencies, and ensuring all necessary documents were submitted promptly.
- Communicated effectively with clients to gather required documents, schedule inspections, appraisals, and other critical milestones in the transaction process.
- Worked closely with title companies, escrow agents, and lenders to ensure all necessary paperwork and approvals were received for timely closing.
- Assisted in the coordination of closings, ensuring all parties were present and all final documents were prepared accurately.
- Provided exceptional customer service, addressing concerns and answering questions to enhance client satisfaction.
- Utilized CRM and transaction management software to maintain up-to-date records of each transaction and client interaction.
Real Estate Agent
Berkshire Hathaway
08.2024 - Current
- Assisted clients in buying, selling, and renting residential and commercial properties by providing expert advice on market conditions, property values, and legal requirements.
- Conducted property showings, open houses, and private tours to prospective buyers and tenants.
- Managed property listings by researching, marketing, and advertising properties on multiple platforms, ensuring maximum visibility.
- Guided clients through the negotiation process, advising on offers, counteroffers, and contract terms to achieve favorable outcomes.
- Prepared and reviewed contracts, agreements, and other legal documents, ensuring compliance with local regulations and industry standards.
- Provided clients with market analysis reports and comparative market evaluations (CMA) to help them make informed decisions.
- Stayed up-to-date on local real estate market trends, property values, and zoning laws to provide clients with the most accurate and current information.
- Built and maintained strong client relationships through regular communication, follow-ups, and exceptional customer service.
- Coordinated property inspections, appraisals, and closings, working with mortgage brokers, lenders, escrow companies, and other professionals to ensure smooth transactions.
- Utilized CRM and lead generation tools to build a client base, maintain long-term relationships, and secure repeat business.
- Offered personalized advice to first-time homebuyers, investors, and sellers to guide them through every step of the real estate process.
Children's Ministry Coordinator
CEFC Church
04.2022 - 08.2024
- Prepared, coordinated and distributed information about yearly schedule of activities and classes.
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Identified and recruited potential volunteer workers.
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
Education
No Degree - Nursing/Finance
Harrisburg Area Community College
Harrisburg, PA05-2026
High School Diploma -
Columbia Montour Area Vo-Tech
Bloomsburg, PA06-2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Organization
- Knowledge of Real Estate Contracts
- Problem Solving
- Negotiation
- Document Management
- Compliance Knowledge
Timeline
Contract to Close Manager
Heather Neidlinger Olivia Henneman Team
08.2024 - Current
Real Estate Agent
Berkshire Hathaway
08.2024 - Current
Children's Ministry Coordinator
CEFC Church
04.2022 - 08.2024
No Degree - Nursing/Finance
Harrisburg Area Community College
High School Diploma -
Columbia Montour Area Vo-Tech
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