Shelby Butler
Hazlehurst,GA
Summary
Experienced in operations management with a focus on contract negotiation and strategic planning. Developed communication strategies that facilitated collaboration between management and employees, enhancing operational efficiency. Led initiatives to improve customer service processes while ensuring adherence to quality assurance standards. Demonstrated ability to manage day-to-day operations effectively, contributing to overall organizational performance.
Multi-talented business leader bringing several years of experience as successful professional. Strategic problem solver and change manager. Visionary executive implements plans that meet current and future needs. Key expertise in industry.
Entrepreneurial professional offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams.
Overview
13
13
years of professional experience
Work History
Vice President
Yurezz Home Center, Inc
Baxley, Georgia
07.2023 - 05.2025
- Negotiated contracts with vendors for services, products and supplies.
- Created effective communication strategies between management team members and employees at all levels of the organization.
- Spearheaded efforts to enhance customer service processes while maintaining quality assurance standards.
- Assured all day to day operations were ran efficiently.
Regional Manager
Yurezz Home Center
Baxley , GA
08.2020 - 07.2023
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
- Trained staff on product knowledge, customer service techniques, sales strategies.
- Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
Assistant to the President and CEO
Yurezz Home Center
Baxley , GA
08.2019 - 08.2020
- Collaborated with other departments to ensure that all tasks related to the President and CEO were completed in a timely manner.
- Provided executive-level administrative support to the President and CEO of a large corporation.
- Reviewed incoming emails and directed them to appropriate personnel based on urgency or importance.
- Developed processes to streamline communication between departments within the organization.
Store Manager
Yurezz Home Center
Baxley , GA
10.2018 - 07.2019
- Resolved customer complaints in a timely manner.
- Planned special promotions or discounts based on market trends.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Assessed operational efficiency of the store's departments.
- Performed regular price checks to ensure competitive pricing.
Home Consultant
Yurezz Home Center
Baxley , GA
01.2018 - 09.2018
- Prepared detailed proposals outlining product specifications and pricing information.
- Conducted in-home consultations with potential customers to discuss project scope and cost estimates.
- Provided advice to customers on home improvement products and services.
- Created marketing materials such as brochures, flyers, and advertisements promoting home improvement services.
- Assessed customer needs, preferences, and budgets to recommend appropriate solutions.
- Scheduled appointments with clients in order to provide them with personalized service plans.
Personal Care Assistant
Pineland Personal Care Home
Hazlehurst, Georgia
07.2012 - 12.2017
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Collaborated with interdisciplinary team members regarding plan of care for each client.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
08.2023
Education
High School Diploma -
Jeff Davis High School
Hazlehurst05-2012
LPN - Nursing
Coastal Pines Technical College
Waycross, GASkills
- Contract negotiation
- Strategic planning
- Data analysis
- Performance management
Timeline
08.2023
Vice President
Yurezz Home Center, Inc
07.2023 - 05.2025
Regional Manager
Yurezz Home Center
08.2020 - 07.2023
Assistant to the President and CEO
Yurezz Home Center
08.2019 - 08.2020
Store Manager
Yurezz Home Center
10.2018 - 07.2019
Home Consultant
Yurezz Home Center
01.2018 - 09.2018
Personal Care Assistant
Pineland Personal Care Home
07.2012 - 12.2017
High School Diploma -
Jeff Davis High School
LPN - Nursing
Coastal Pines Technical College
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