- I enjoy helping others and giving back to the community
- Outdoor Recreation
- Gardening
- Growing herbs, vegetables, or fruits in home gardens
Shelby Cochran
Cape Coral
Summary
I have been a stay at home mom for 6 years. With children in school now I am so excited to RE-enter the working community. I pride myself on being a dynamic and adaptable professional with a proven track record in customer service and problem-solving. I have an ongoing commitment to continual learning and improving my skillset along the way.
Overview
9
9
years of professional experience
Work History
Stay at Home Mom
Self-employeed
01.2019 - Current
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Exceptional problem solving abilities
Cosmetologist
Style Bar and Spa on 6th
01.2018 - 01.2019
- Promoted product sales through effective recommendations during services.
- Sterilized tools and equipment to comply with health regulations.
- Shared knowledge with colleagues to improve team performance.
- Recommended appropriate hair treatments to enhance clients' hair health.
- Educated clients on skincare routines to promote healthy skin.
Customer Service Representative
Audi of Cool Springs
06.2016 - 03.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Improved resolution time with effective problem-solving for customer complaints.
Education
Cosmetology License - Cosmetology
The Salon Professional Academy
Donelson Tn01-2013
Associate of Science - Nursing
Tennessee State University
Nashville, TN01-2012
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
Interests
Timeline
Stay at Home Mom
Self-employeed
01.2019 - Current
Cosmetologist
Style Bar and Spa on 6th
01.2018 - 01.2019
Customer Service Representative
Audi of Cool Springs
06.2016 - 03.2017
Cosmetology License - Cosmetology
The Salon Professional Academy
Associate of Science - Nursing
Tennessee State University
Similar Profiles
April SpencerApril Spencer
At Home Mom at Self-employeedAt Home Mom at Self-employeed
Ashley VincentAshley Vincent
Stay at Home Mom at Self-employeedStay at Home Mom at Self-employeed
Aria BrassertAria Brassert
Resale Seller at Self-employeedResale Seller at Self-employeed
Gregory GoldmanGregory Goldman
General Contractor at Self-employeedGeneral Contractor at Self-employeed
Rachel PuleoRachel Puleo
Waitress at Laurel DinerWaitress at Laurel Diner