- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Backpacking and Hiking
- Cooking
Shelby Dowell
Conway,SC
Summary
Correctional Officer offers a 3-year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Corrections Officer
J. Reuben Long Detention Center
03.2021 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Waitress
Holly Tree Country Club
07.2021 - 10.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
Waitress
Delaney's Irish Pub
04.2021 - 06.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Bully's Pub & Grill
04.2016 - 01.2020
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Waitress
Cracker Barrel Old Country Store
03.2014 - 05.2016
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
GED -
North Myrtle Beach High School
Little River, SC06.2014
Skills
- Verbal Communication
- Security Procedures
- Emergency Response
- Inmate Supervision
- Physical restraint
- Self-defense tactics
- Stress Tolerance
- Suicide Prevention
- De-Escalation Techniques
Certification
- CPR/AED Certification
- Prison Rape Elimination Act (PREA) Standards Training Certificate - National PREA Resource Center.
- Oleoresin Capsium (OC) certified
- AXON taser certified (Taser 7)
Interests
Timeline
Waitress
Holly Tree Country Club
07.2021 - 10.2021
Waitress
Delaney's Irish Pub
04.2021 - 06.2021
Corrections Officer
J. Reuben Long Detention Center
03.2021 - Current
Waitress
Bully's Pub & Grill
04.2016 - 01.2020
Waitress
Cracker Barrel Old Country Store
03.2014 - 05.2016
GED -
North Myrtle Beach High School
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