Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Downing

Summary

Detail-oriented tax preparer skilled in tax preparation and financial reporting. Committed to maintaining tax law compliance while enhancing client communication and streamlining processes.

Overview

18
18
years of professional experience

Work History

Tax Preparer

H&r Block
Marshalltown
12.2025 - Current
  • Prepared individual and business tax returns using specialized software.
  • Reviewed client documents for accuracy and completeness before submission.
  • Assisted clients in understanding tax laws and filing requirements.
  • Conducted consultations to gather financial information from clients.
  • Collaborated with team members to streamline tax preparation processes.
  • Managed client communications regarding tax status and documentation needs.

Bookkeeper

Southern Paradise
Livingston
03.2023 - 03.2026
  • Maintained accurate financial records using accounting software and spreadsheets.
  • Assisted in preparing financial reports for management review and decision-making.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.

Cashier

Fareway Grocery
Marshalltown
03.2008 - 03.2012
  • Operated cash register, processing customer transactions with accuracy and speed to enhance service delivery.
  • Collected payments and provided accurate change.
  • Maintained clean, organized checkout area to ensure seamless customer experience and satisfaction.
  • Greeted customers, providing prompt answers to inquiries about store products and services to enhance engagement.
  • Assisted customers with inquiries and provided product information.
  • Trained new cashiers on register operations and customer service techniques.

Education

Associate of Science - Accounting And Finance

Southern New Hampshire University
Hooksett, NH
12-2025

Bachelor of Science - Accounting And Finance

Southern New Hampshire University
Hooksett, NH
04-2026

Skills

  • Tax preparation
  • Tax law compliance
  • Tax planning
  • Financial reporting
  • Data analysis
  • Microsoft Excel
  • Data gathering
  • Attention to detail
  • Problem solving
  • Client communication
  • Relationship building
  • Organizational skills

Timeline

Tax Preparer

H&r Block
12.2025 - Current

Bookkeeper

Southern Paradise
03.2023 - 03.2026

Cashier

Fareway Grocery
03.2008 - 03.2012

Associate of Science - Accounting And Finance

Southern New Hampshire University

Bachelor of Science - Accounting And Finance

Southern New Hampshire University
Shelby Downing