Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Dreger-Abbink

Phoenix,AZ

Summary

Experienced in managing inbound and outbound communication, demonstrating strong customer communication skills. Coordinated schedules effectively to ensure timely service delivery, showcasing time management and organizational abilities. Utilized dispatch software for tracking purposes, reflecting proficiency in tracking systems relevant to reservation management. Collaborated with team members to enhance operational efficiency, indicating a capacity for teamwork and problem-solving in a fast-paced environment.

Overview

5
5
years of professional experience

Work History

Dispatcher

Sunbelt Rentals
11.2024 - Current
  • Managed inbound and outbound communication with drivers and customers.
  • Coordinated equipment delivery schedules for timely service.
  • Utilized dispatch software to track fleet locations and statuses.
  • Collaborated with team members to optimize route planning efficiency.

Yard Associate

Sunbelt Rentals
10.2023 - 11.2024
  • Operated forklifts to move equipment and materials efficiently.
  • Maintained inventory accuracy through regular stock checks and updates.
  • Assisted customers with equipment loading and unloading from vehicles.

Server

Chili's Bar and Grill
10.2021 - 10.2023
  • Managed food and beverage orders using Point of Sale system.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Assisted guests with menu selections and dietary restrictions.
  • Trained new servers on restaurant policies and procedures.
  • Resolved customer complaints efficiently to enhance dining experience.

Hostess

Chili's Bar and Grill
10.2020 - 10.2021
  • Managed reservation system to optimize seating arrangements.
  • Coordinated with servers to ensure smooth service flow.
  • Handled guest complaints with professionalism and courtesy.
  • Greeted guests warmly upon arrival, seating them promptly.

Education

High School Diploma -

Deer Valley High School
Glendale, AZ
05-2021

Skills

  • Dispatch software
  • Route optimization
  • Fleet tracking
  • Inventory management
  • Customer communication
  • Problem solving
  • Team collaboration
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Tracking systems
  • Forklift certified
  • MEWP certified

Timeline

Dispatcher

Sunbelt Rentals
11.2024 - Current

Yard Associate

Sunbelt Rentals
10.2023 - 11.2024

Server

Chili's Bar and Grill
10.2021 - 10.2023

Hostess

Chili's Bar and Grill
10.2020 - 10.2021

High School Diploma -

Deer Valley High School