Shelby Ehrenreich
North Tonawanda
Summary
Enthusiastic Bar Manager with extensive experience in high-end clubs, including Palmetto Bluff, SC, and The Ford Field and River Club, GA. Relocating to Western New York to be closer to family. Excels in inventory management and financial analysis, leading to successful revenue-boosting strategies. Enhances customer satisfaction through strong relationship-building and effective event planning. Skilled in staff training, encouraging a high-performing team to elevate service standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Manager
The Ford Field & River Club
Richmond Hill
01.2025 - 06.2025
- Maintained accurate liquor inventory records and purchase documentation for budgeting purposes.
- Reviewed monthly sales reports to identify growth opportunities and areas for improvement.
- Analyzed financial data, including costs associated with Ford's budgets, to inform decision-making.
- Created detailed reports on daily sales figures and member feedback to enhance satisfaction.
- Managed bar staff recruitment and training, establishing organized standards and procedures.
- Ordered alcoholic beverages and updated wine selections for the bottle list as needed.
- Implemented revenue-increasing strategies and events to promote new products to members.
- Planned special events, such as wine tastings and cocktail parties, in collaboration with the events director.
Lead Bartender & Mixologist
Buffalos at Palmetto Bluff
10.2022 - 12.2024
- Trained bartenders on agility, performance, drink preparation, product promotion, and sanitation protocols.
- Developed bar menus and drink recipes by adhering to industry standards and analyzing flavor profiles.
- Managed bar inventory, restocked supplies, and ordered spirits, beer, wine, and mixers to prevent shortages.
- Maintained clean and attractive bar area with strategically arranged displays of bottles and glasses.
- Cultivated relationships with customers, suppliers, and management through effective account development.
- Reduced waste to control costs and ensure operations remained within budget while meeting profit targets.
- Established team priorities, maintained schedules, and monitored overall performance levels.
- Performed opening and closing duties while generating sales reports for operational analysis.
BARTENDER
34 North of Cedar Point
02.2021 - 10.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Create drink lists weekly regarding seasonal awareness.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
SERVER AND BARTENDER SHIFT LEADER
Saltwater Grill
05.2019 - 04.2020
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
BANQUET BARTENDER
Brickyard Brewing Co.
04.2018 - 04.2019
- Authorized payments of guest.
- Performed opening and closing procedures for banquets and parties.
- Followed requirements for drink lists and menus.
- Recommended appropriate beers for individual tastes and food selections.
- Studied new beer lists weekly, attending meetings weekly for beer tasting and testing.
- Worked festivals and fundraisers, preparing bar set up, stocking supplies, beverages and arranging tables.
- Closed out cash register and prepared cashier report for next shift.
Education
Bachelor of Arts - Theatre Performance
Niagara University
Niagara Falls, NY05.2017
Skills
- Inventory management
- Financial analysis
- Event planning
- Staff training
- Relationship building
- Bar menu development
- Vendor relationship management
- Outgoing personality
- Problem-solving
- Dining room management
- FOH operations oversight
Certification
- Servsafe Certified, South Carolina, 03/23
- TIPS South Carolina On-Premise Alcohol Server Training, 03/23
- Responsible Alcohol, North Carolina, 09/21
Skills
- Microsoft Excel
- Canva
References
References available upon request.
Timeline
Bar Manager
The Ford Field & River Club
01.2025 - 06.2025
Lead Bartender & Mixologist
Buffalos at Palmetto Bluff
10.2022 - 12.2024
BARTENDER
34 North of Cedar Point
02.2021 - 10.2022
SERVER AND BARTENDER SHIFT LEADER
Saltwater Grill
05.2019 - 04.2020
BANQUET BARTENDER
Brickyard Brewing Co.
04.2018 - 04.2019
Bachelor of Arts - Theatre Performance
Niagara University
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