Shelby Gaskell
Vandergrift,PA
Summary
Compassionate and dedicated healthcare professional with experience at Rosebrook Nursing Home, recognized for enhancing patient satisfaction through attentive care and effective communication. Skilled in vital signs monitoring and medical records management, I excel in fostering a supportive environment while ensuring compliance with healthcare ethics and safety precautions.
Overview
2026
2026
years of professional experience
Work History
Nurses Aide
Rosebrook Nursing Home
- Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
- Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
- Maintained a clean and sanitary environment for patients, ensuring infection control practices were followed diligently.
- Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
- Updated patient records accurately, enabling effective communication among healthcare providers for seamless care delivery.
- Assisted in patient mobility, improving their physical strength and independence with daily activities.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Direct Support Professional
Passavant Memorial Homes
Lower Burrell, PA
10.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Banking Specialist
USAA
Uniontown, PA
01.2021 - 12.2023
- Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
- Maintained excellent client relations, resulting in increased referrals and repeat business.
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed risk effectively by conducting thorough credit assessments and adhering to established lending guidelines.
- Assisted clients in achieving their financial goals through expert guidance on savings, investments, and loans.
- Helped customers prepare documents required to complete transactions and process requests.
- Investigated and resolved account issues by offering applicable options to customers.
- Opened new accounts and made changes to existing accounts.
Education
Bachelor Of Medical Science - Medical Laboratory Science
Westmoreland County Community College
New KensingtonDiploma -
Winder Barrow High School
Winder05.2016
Skills
- Bathing assistance
- Patient care
- Basic life support
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Direct patient care
- Supporting personal needs
- Safety precautions
- Compassionate caregiver
- Documenting behaviors
- Responding to emergencies
- Medical terminology
- Healthcare ethics
- Maintaining privacy
- Valid state driver's license
- Complex Problem-solving
- Medical records management
- Reliable transportation
- Medical office administration
- Indirect patient care
- Documentation expert
- Intake recording
- Teamwork
- Problem-solving
- Time management
- Multitasking
Timeline
Direct Support Professional
Passavant Memorial Homes
10.2024 - Current
Banking Specialist
USAA
01.2021 - 12.2023
Nurses Aide
Rosebrook Nursing Home
Bachelor Of Medical Science - Medical Laboratory Science
Westmoreland County Community College
Diploma -
Winder Barrow High School