Summary
Overview
Work History
Education
Skills
Completed Courses
Leadership Positions
Affiliations
Accomplishments
Certification
Timeline
Generic

Shelby Gregory

Summary

I am a driven and ambitious young professional eager to expand my knowledge and experience in Human Resources. I am seeking an opportunity to start my career with an organization that offers diverse paths for advancement. I anticipate pursing further education towards Master's degree in Human Resource Management while also determining the area of work I will purse toward my chosen career path.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Member Service Representative

Gym Culture
01.2022 - Current

Provided support to customers regarding membership inquires, point of sales, and resolving issues. Answered questions and incoming calls regarding memberships accounts and services.

Deck Manager / Front Desk / Swim Lesson Instructor

Waterloo Swim School
05.2019 - Current

Managed and monitored swim lesson plans for all ages and abilities. I monitored operations to ensure safety protocols were followed regarding lessons, staffing, sanitation, and chemicals. Communicated with parents their students progression, feedback and resolve any issues. Conducted point of sales to customers along with administrative work. Handled class transfers, cancellations, and any issues with instructors or other students.

Athlete Training Observation

Internship
06.2023 - 08.2023

Attended Waterloo Swimming Athletes’ training sessions to gain more experience about the workouts and recovery for young swimmers. Learned how to develop individual fitness plans for athletes, and provide correct technique while exercising.

Education

Bachelor of Arts - University Studies

Texas Tech University
05.2024

Skills

  • Proficient in Microsoft Programs (Excel, Word, Powerpoint)
  • Proficient in Google Programs (Docs, Meets, Slides, Forms)
  • Excellent Time management
  • Strong Communication
  • Highly Organized
  • Collaboration
  • Problem-solver
  • Detail oriented

Completed Courses

Human Resources Development

  • Introduction to Human Resources Development, Human Relations in HRDV, Introduction to Data Analytics and Research in HRDV, Role of Human Resource Development in Adult Learning, Compensation and Benefits in HRDV, Employee and Labor Relations in HRDV, Workplace Leadership in HRDV

General Business

  • Fundamentals of Marketing, Financial and Managerial Accounting, Operations Management, Foundations to Finance, Organization Management, and Personal Financial Literacy

Psychology

  • Introduction to Social Psychology, Close Relationship Psychology, Drugs Alcohol, and Behaviors Psychology, Personality Psychology, Clinical Sports Psychology

Leadership Positions

Vp of Recruitment for CHAARG

  • As VP of Recruitment, I was responsible for leading, organizing, and managing all aspects of the recruitment process within our organization. I was tasked with increasing retention rates and gaining new memberships. I provided support in purchasing memberships and analyzed trends in member's engagement.

Affiliations

CHAARG (Changing Human Attitudes + Actions to Recreate Girls)

  • National all women's group that focuses on empowering women to try new fitness classes in a supportive, uplifting community. Through this organization women are able to find a community that shares a passion for wellness and gain new knowledge and memories together.

Chi Omega

  • A selective girl’s philanthropic organization; excelled in leadership, service and friendship. A women’s leadership club dedicated to sponsoring social functions within the community.

Make-A-Wish-Foundation Wish Granter

  • As a wish granter, I worked closely with a critically ill child and their family to guide them to their best suited wish.

Society For Human Resource Management

  • Attended meetings to acquire more education and knowledge about Human Resources from multiple different professionals.

Phi Kappa Phi

  • The Honor Society of Phi Kappa Phi is the nation's oldest, most selective, and very prestigious all-discipline honor society. Invitations are only extended to top Texas Tech top 10% of seniors and graduate students.

Accomplishments

President Honors List- Fall 2021, Spring 2022, Fall 2022, Fall 2023

  • An award for completing and maintaining a grade point average of 4.0 in all courses

Deans Honor List- Spring 2023

  • An award for completing and maintaining a grade point average of 3.5 in all courses

Certification

CPR/AED

  • Completed CPR certification through C.P.R. Resources INC. I gained profound knowledge in CPR and Automated External defibrillators.

First Aid

  • Completed CPR certification through C.P.R. Resources INC. I learned appropriate first aid responses for infants, children, and adults.

National Academy of Sports Medicine

  • Certificated personal trainer. Achieved various skills related to fitness, such as, personal training topics, anatomy, physiology, nutrition, and overall fitness basics.

Timeline

Athlete Training Observation

Internship
06.2023 - 08.2023

Member Service Representative

Gym Culture
01.2022 - Current

Deck Manager / Front Desk / Swim Lesson Instructor

Waterloo Swim School
05.2019 - Current

Bachelor of Arts - University Studies

Texas Tech University
Shelby Gregory