Shelby Guest
Cheyenne ,WY
Summary
Proven team player with a track record of enhancing customer satisfaction at Ziggis Coffee through exceptional time management and a friendly demeanor. Skilled in navigating software and maintaining high levels of cleanliness, consistently fostering positive environments. Demonstrates attention to detail and a commitment to collaborative success, contributing significantly to workplace efficiency and customer relations.
Overview
4
4
years of professional experience
Work History
Barista
Ziggis Coffee
Cheyenne, WY
08.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Desk Attendant
Some Like It Hot Cakes & Catering
Cheyenne, WY
09.2023 - 07.2024
- Enhanced customer satisfaction by providing efficient and friendly service at the front desk.
- Contributed to positive team dynamics by assisting colleagues with tasks when necessary, fostering a collaborative work environment.
- Increased efficiency by monitoring inventory levels of supplies used at the front desk regularly.
- Maintained cleanliness of entranceway, lobby and restrooms.
Desk Receptionist
Big Piney Recreation
Cheyenne, WY
04.2021 - 07.2023
- Resolved customer problems and complaints.
- Skillfully navigated multiple software programs simultaneously while completing data entry tasks, improving time management abilities.
- Contributed to team efforts by completing additional projects as needed, ensuring seamless office functionality.
- Consistently maintained a professional and welcoming environment, fostering positive first impressions for visitors.
Education
Associates - Respiratory Therapy
Laramie County Community College
Cheyenne, WYHigh School Diploma -
Big Piney High School
Big Piney, WY05.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Barista
Ziggis Coffee
08.2024 - Current
Desk Attendant
Some Like It Hot Cakes & Catering
09.2023 - 07.2024
Desk Receptionist
Big Piney Recreation
04.2021 - 07.2023
Associates - Respiratory Therapy
Laramie County Community College
High School Diploma -
Big Piney High School