Shelby Hammett
Grand Blanc,MI
Summary
Dynamic professional with a proven track record at DoorDash, excelling in quick decision-making and relationship building. Recognized for enhancing customer satisfaction through efficient navigation and timely deliveries. Tech-savvy and reliable, I thrive in fast-paced environments, consistently achieving operational excellence while maintaining high safety standards.
Overview
13
13
years of professional experience
Work History
Dasher
DoorDash
Flint, MI
03.2026 - Current
- Delivered food orders promptly and accurately, ensuring customer satisfaction.
- Navigated routes efficiently using GPS technology to minimize delivery times.
- Maintained high standards of vehicle cleanliness and safety protocols.
- Communicated effectively with customers regarding order status and estimated delivery times.
- Adapted quickly to changing schedules and increased demand during peak hours.
Meat/Produce TA
Walmart
Paragould, AR
09.2025 - 03.2026
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Developed and maintained courteous and effective working relationships.
Insurance Agent
Allstate Insurance Co
Remote TX
03.2025 - 06.2025
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
Insurance Agent
Direct Auto & Life Insurance
Paragould, AR
03.2022 - 02.2025
- Developed comprehensive insurance quotes tailored to client needs and financial situations.
- Utilized CRM software to manage client interactions and track policy renewals efficiently.
- Educated clients on policy options, coverage details, and claims processes to enhance understanding.
- Analyzed client portfolios to identify opportunities for cross-selling additional insurance products.
- Built strong relationships with clients through consistent communication and excellent customer service.
Merchandise Associate
Lowes Home Improvment
Paragould, AR
10.2020 - 11.2021
- Assisted customers in product selection and provided accurate information on merchandise features.
- Maintained cleanliness and safety standards throughout merchandise display areas.
- Collaborated with team members to restock shelves and create appealing product arrangements.
- Supported promotional events by setting up displays and ensuring sufficient product availability.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
Cafeteria Worker
Greene County Tech School District
Paragould, AR
12.2019 - 03.2020
- Prepared and served nutritious meals in compliance with health and safety regulations.
- Assisted in maintaining cleanliness and organization of cafeteria facilities.
- Operated kitchen equipment, ensuring proper use and maintenance protocols were followed.
- Cleaned and sanitized surfaces, tools, and equipment.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
1st Shift Supervisor
Dodges Chicken Store
11.2018 - 12.2019
- Supervised daily operations ensuring consistent product quality and adherence to safety standards.
- Trained and mentored team members on efficient food preparation techniques and customer service practices.
- Managed inventory levels, optimizing stock rotation to minimize waste and ensure product availability.
- Implemented scheduling changes to improve labor efficiency during peak service times.
- Resolved customer complaints swiftly, maintaining high levels of satisfaction and loyalty in the community.
Assistant Manager
Burger King
Paragould, AR
06.2016 - 11.2018
- Supervised daily operations to ensure compliance with food safety and quality standards.
- Trained and mentored team members on service protocols and operational procedures.
- Assisted in inventory management, including stock replenishment and waste reduction initiatives.
- Implemented process improvements to enhance customer service efficiency and satisfaction.
- Collaborated with management to develop promotional strategies that increased sales performance.
- Monitored cash handling procedures to minimize discrepancies and maintain financial integrity.
Soccer Coach
Greene County Soccer Association
Paragould, AR
06.2016 - 07.2016
- Developed individualized training plans to enhance player skills and performance.
- Organized practice sessions focusing on fundamental techniques and teamwork dynamics.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
Cafeteria Worker
Williams Baptist University
Walnut Ridge, AR
02.2016 - 05.2016
- Prepared and served meals following health and safety guidelines.
- Operated kitchen equipment to maintain efficient food production.
- Assisted in maintaining cleanliness and organization of dining areas.
Front End Cashier
Chinese Restaurant
Conway, AR
05.2015 - 08.2015
- Processed customer transactions accurately, ensuring efficient cash handling.
- Assisted in maintaining cleanliness and organization of front-end area.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
Birthday Party Host
Sonshine Academy
Conway, AR
04.2013 - 05.2015
- Facilitated engaging birthday party activities, ensuring a fun and safe environment for children.
- Assisted in coordinating event logistics, including setup and breakdown of party areas.
- Managed guest interactions, providing excellent customer service to parents and children alike.
- Monitored safety protocols during events, prioritizing child safety throughout celebrations.
Education
No Degree -
Williams Baptist University
Walnut Ridge, ARHigh School Diploma -
Conway High School
Conway, AR05.2015
Skills
- Quick decision making
- Patience and tolerance
- Reliability and punctuality
- Safety awareness
- Tech-savviness
- Excellent time management
- Quick learner
- Relationship building
- Motor vehicle operation
Timeline
Dasher
DoorDash
03.2026 - Current
Meat/Produce TA
Walmart
09.2025 - 03.2026
Insurance Agent
Allstate Insurance Co
03.2025 - 06.2025
Insurance Agent
Direct Auto & Life Insurance
03.2022 - 02.2025
Merchandise Associate
Lowes Home Improvment
10.2020 - 11.2021
Cafeteria Worker
Greene County Tech School District
12.2019 - 03.2020
1st Shift Supervisor
Dodges Chicken Store
11.2018 - 12.2019
Assistant Manager
Burger King
06.2016 - 11.2018
Soccer Coach
Greene County Soccer Association
06.2016 - 07.2016
Cafeteria Worker
Williams Baptist University
02.2016 - 05.2016
Front End Cashier
Chinese Restaurant
05.2015 - 08.2015
Birthday Party Host
Sonshine Academy
04.2013 - 05.2015
No Degree -
Williams Baptist University
High School Diploma -
Conway High School