Shelby Heatherly

As a Grow Your Own Apprentice at ERES, I have gained quality hands-on experience in the classroom for the last 3 years. I have taught Tier 2 and 3 Reading RTI groups and collaborated with my mentor and our lead interventionist when instruction needed to be adjusted. I am a mentor teacher for our check in and check out program. I work alongside my mentor and the second grade team when lesson planning, and I always share thoughts and ideas when appropriate. I have taught whole group instruction under the supervision of my mentor in Skills, Knowledge, and Math. I am familiar with the technology that is available at my school and use it daily when teaching. I have experience of communicating with families through Class Dojo and have participated in parent-teacher conferences alongside my mentor. I attend PLC meetings, team planning, faculty meetings, and professional development days to further educate myself in the field.

I worked from home for two years as an On-call Operator for CMS. As an On-Call Operator I was responsible for staffing medical facilities with nurses and nurse assistants. Some of my duties were:

• answering incoming calls from clients and fill staffing needs.
• adjusting schedules when needed. (call outs, shift swaps, etc)
• documenting all communication with clients and staff into a computer system
• escalating critical issues to the appropriate people such as call outs to medical facility managers, no-call no-shows to office manager, etc.

At Monroe Carell Jr. Children’s Hospital at Vanderbilt I worked as a Mental Health Technician for two years. During my time I worked 1:1 with children ages 5-18 who came into the Emergency Department showing signs of behavioral dysregulation. Some of my duties were:

• monitoring patients during daily routines and assisted with with daily living assistance such as helping them with personal hygiene and meal times
• supported nursing staff to keep a safe and secure enviroment for patients
• responded to behavioral and emotional crisis using de-esculation techniques and ensured the safety of the patient and others
• documented and reported status of patients during shift change to medical team