Shelby Hodge
Milton,FL
Summary
House manager with proven analytical and problem-solving abilities. Expertise in household budgeting and child development coordination enhances family well-being and productivity. Consistently contributes to achieving organizational goals through effective management practices.
Overview
18
18
years of professional experience
Work History
Stay-At-Home-Mom/House Manager
Self
Milton, FL
01.2017 - Current
- Coordinated daily household schedules and activities for family members to enhance productivity.
- Organized educational and recreational activities promoting child development and engagement.
- Prepared nutritious meals while adhering to dietary restrictions and preferences.
- Facilitated communication among family members, enhancing conflict resolution and keeping everyone informed.
- Managed household inventory, ensuring essential supplies were always available for family needs.
- Oversaw household budget management, maintaining financial stability and responsible spending.
- Encouraged positive behaviors in children, fostering patience and understanding with peers.
- Implemented systems for household organization, ensuring cleanliness and efficiency.
Certified Pharmacy Technician
Turenne Pharmedco
05.2016 - 01.2017
- Operated pharmacy software to manage patient records and prescriptions efficiently.
- Executed accurate data entry to enhance operational workflow.
- Handled customer and nurse inquiries to ensure prompt resolutions and support patient needs.
- Collaborated with healthcare professionals to ensure patient care continuity.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Performed administrative tasks including filing, data entry, and phone support to maintain office organization.
Certified Pharmacy Technician
Guardian Pharmacy
04.2014 - 04.2016
- Oversaw medication and supply ordering processes to maintain inventory levels.
- Coordinated lead tech cycle management to streamline medication distribution.
- Processed and troubleshot insurance claims to expedite resolutions.
- Managed customer and nurse calls to prioritize urgent requests and ensure timely responses.
- Managed customer interactions to ensure satisfaction and resolve issues.
- Trained new employees on operational procedures and best practices.
- Performed data entry with high accuracy to support operational efficiency.
- Utilized effective time management strategies to enhance productivity.
Certified Pharmacy Technician
Omnicare of Seattle
05.2013 - 04.2014
- Collaborated with healthcare professionals to ensure patient care continuity.
- Operated pharmacy software to manage patient records and prescriptions efficiently.
- Entered patient profile information into computer systems accurately and completely.
- Established and updated patient profiles, medications and insurance details.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Gathered and organized customer demographic data, allergy information, and medical history records to ensure comprehensive patient profiles.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed administrative duties such as filing, data entry, answering phones.
Certified Pharmacy Technician
Rite Aid Pharmacy
03.2012 - 05.2013
- Managed medication and supply ordering to ensure timely availability of critical inventory.
- Assisted pharmacists in preparing and labeling medications for patients.
- Processed and troubleshot insurance claims to expedite patient access to medications.
- Executed efficient data entry processes, ensuring accuracy and timeliness.
- Handled customer and nurse call management, prioritizing urgent requests.
- Trained new employees on operational procedures to improve onboarding experience and team productivity.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
Certified Pharmacy Technician
Albertson’s Stores and Pharmacy
06.2008 - 03.2012
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Executed data entry to ensure accurate and comprehensive record-keeping.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Streamlined medication and supply ordering processes for efficiency.
- Managed customer interactions to provide exceptional service experiences.
- Coordinated customer and nurse call management to improve response times.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Processed insurance claims and resolved troubleshooting issues to support patient care.
Education
Life Insurance Agent - Life Insurance
Xcel
Online11-2023
CphT - Pharmacy Tech
Certified Pharmacy Tech Training
Redmond, WA07-2011
High School Diploma -
Marysville Pilchuck High School
Marysville, WA06-2010
Skills
- Child engagement
- Nutritional planning
- Financial management
- Conflict resolution
- Inventory management
- Household organization
- Documentation and reporting
- Customer service
- Data entry
- Microsoft office
- Time management
- Team collaboration
- Attention to detail
- Self-motivation
- Behavioral encouragement
- Problem-solving
Character Highlights
- Self-Motivated
- Impeccable Ability to Remain Positive in Challenging Environments
- Ability to Find Value in all Situations
- Fast Learner, Forward Thinking
- Loves to Learn
- Craves Expansion/Evolution
- Determined to succeed
Timeline
Stay-At-Home-Mom/House Manager
Self
01.2017 - Current
Certified Pharmacy Technician
Turenne Pharmedco
05.2016 - 01.2017
Certified Pharmacy Technician
Guardian Pharmacy
04.2014 - 04.2016
Certified Pharmacy Technician
Omnicare of Seattle
05.2013 - 04.2014
Certified Pharmacy Technician
Rite Aid Pharmacy
03.2012 - 05.2013
Certified Pharmacy Technician
Albertson’s Stores and Pharmacy
06.2008 - 03.2012
Life Insurance Agent - Life Insurance
Xcel
CphT - Pharmacy Tech
Certified Pharmacy Tech Training
High School Diploma -
Marysville Pilchuck High School