Shelby Honeycutt
McLoud,OK
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated 911 Dispatcher offering 6 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Extensive training in police communications and Incident Tactical Dispatch protocols.
Overview
9
9
years of professional experience
Work History
911 Dispatcher II
Oklahoma City Police Department
10.2017 - Current
- Promoted to Communications Training Officer within the first year of working at OCPD 911 Communications Center.
- Completed all FEMA courses to obtain certificates for Incident Tactical Dispatcher.
- Became a member of the tactical dispatch team within the first year of working at OCPD 911 Communications Center, where I attended the first Incident Tactical Dispatcher training course for Oklahoma.
- Worked as Eagle One for Oklahoma City Memorial Marathon in 2022 and 2023 where I worked alongside police personnel from surrounding agencies and federal agencies.
- Completed the 40 hour Incident Tactical Dispatcher and 40 hour Incident Communications Manager course through FEMA
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official police units, while tracking data in real-time environments.
- Assisted callers in emergency situations with appropriate information and support.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Read system maps and caller information, and documented details in system.
- Provided on-the-job training and coaching to develop new dispatchers.
Licensed Realtor
Legacy Realty Team
02.2017 - 12.2019
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Maintained connections with clients to encourage repeat business and referrals.
- Compared recently sold area properties to determine competitive market prices.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Office Manager
Tribe Cheer
02.2015 - 03.2017
- Updated reports, managed accounts, and generated reports for company database.
- Attended hands on training to implement integrative software for an easier and faster way to manage accounts and receive payments via online.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and bring about modifications to improve overall performance of personnel.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
Education
Associate of Applied Science - Sign Language Interpretation
Oklahoma State Univeristy - Oklahoma City
Oklahoma City05.2015
Skills
- Computer-Aided Dispatch Systems
- Map Reading Skills
- Prioritizing Effectively
- Information Mapping
- Decision-Making
- Multitasking Abilities
- Self-Motivated
- Analytical and Critical Thinking
Languages
ASL
Limited Working
Timeline
911 Dispatcher II
Oklahoma City Police Department
10.2017 - Current
Licensed Realtor
Legacy Realty Team
02.2017 - 12.2019
Office Manager
Tribe Cheer
02.2015 - 03.2017
Associate of Applied Science - Sign Language Interpretation
Oklahoma State Univeristy - Oklahoma City
Similar Profiles
Bryan StrubleBryan Struble
Public Service Officer at Oklahoma State University Police DepartmentPublic Service Officer at Oklahoma State University Police Department
Sarah StolfaSarah Stolfa
Police Sergeant, Patrol at University Of Oklahoma Police DepartmentPolice Sergeant, Patrol at University Of Oklahoma Police Department
Nathan JohnsonNathan Johnson
911 Dispatcher at Oklahoma City Fire Department911 Dispatcher at Oklahoma City Fire Department