Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Shelby Hopley

Burlington,WA

Summary

Hardworking and passionate job seeker with strong organizational skills that is eager to secure entry-level position. Ready to help become an active team member and achieve company goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Esthitician

Owner-Operator
06.2023 - Current
  • Fostered friendly, warm, and exceptional customer experience.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Analyzed skin condition and made appropriate product recommendations.
  • Sterilized equipment for patient treatments.
  • Recommended retail products for at-home use.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Advised clients on proper home-care regimens.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Discussed procedures and treatment options with clients.
  • Performed consultations for patients before scheduling treatments.
  • Explained benefits of skin care products to clients.
  • Performed special anti-oxidant, acne, and microdermabrasion facial services.
  • Suggested appropriate therapy based on current health of client.
  • Educated patients on treatment options.
  • Increased Epionce Skin Care Product Sales as an affiliate

Office Assistant

NW Tel
02.2022 - Current
  • Helped managers with daily checklists and tasks.
  • Organized, and ensured execution of maintenance for fleet vehicles.
  • Ensure office spaces and supplies are clean and organized.
  • Performed and ran errands necessary for managements day to day operations.
  • Complete various assigned general office tasks.
  • Clerical support
  • Answered and managed incoming and outgoing calls.

Preschool Teacher

The Learning Ladder
10.2014 - 09.2015
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Managed large and small groups of children

Cocktail Server

The Skagit Casino Resort
03.2011 - 04.2014
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Anticipated guest needs and provided proactive service.
  • Maintained clean and organized bar area.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Communication and problem solving to resolve customer concerns or complaints to ensure customer satisfaction.

Education

Certificate of Esthetics - Health And Beauty

Evergreen Beauty College - Esthetics
Mount Vernon, WA
04.2023

High School Diploma -

Burlington Edison High School
Burlington, WA
06.2010

Skills

  • Advanced Facial and Skin Care Specialist
  • Washington State Licensed Esthetician
  • Epionce Product Expert
  • Ability to work under pressure
  • Conflict resolution
  • Multitasking
  • Clerical Support
  • Quick Learner
  • Attention to Detail
  • Multitasking
  • Quick Learner
  • Customer Service

Affiliations

Epionce Skin Care Product Distributer


Certification

  • Licensed Esthetician - 2022-Present

Timeline

Esthitician

Owner-Operator
06.2023 - Current

Office Assistant

NW Tel
02.2022 - Current

Preschool Teacher

The Learning Ladder
10.2014 - 09.2015

Cocktail Server

The Skagit Casino Resort
03.2011 - 04.2014

Certificate of Esthetics - Health And Beauty

Evergreen Beauty College - Esthetics

High School Diploma -

Burlington Edison High School

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Shelby Hopley