Dedicated professional with proven performance in leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
18
18
years of professional experience
Work History
Store Associate
Midwest Antiques And Collectables
2021.03 - Current
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Front Desk Agent
Baymont Inn And Suites
2017.03 - 2021.01
Collected room deposits, fees, and payments.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Resolved guest issues promptly, resulting in positive feedback and return visits.
Licensed Practical Nurse
Hillcrest Village And Rehabilitation
2013.11 - 2017.03
Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Cared for wounds, provided treatments, and assisted with procedures.
Assisted with admissions, appointments, transfers, and discharges.
Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Certified Medical Coder
University Surgical Associates
2006.11 - 2010.05
Improved accuracy of medical coding by thoroughly reviewing patient records and assigning correct codes for diagnoses and procedures.
Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Maintained compliance with industry regulations by staying up-to-date on the latest changes in medical coding guidelines and conventions.
Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
Education
Certification - Certified Community Healthcare Worker
ASPIN
Online, Indiana
05.2024
Diploma - Licensed Practical Nursing
Spencerian College - Louisville
Louisville, KY
10.2010
Associate of Applied Science - Healthcare Reimbursement Specialist
Spencerian College - Louisville
Louisville, KY
10.2006
Skills
Organized and detail-oriented
Community-based resources
Motivational Interviewing
Health Promotion
Substance Abuse Prevention
Problem-Solving
Client and Community Service
Timeline
Store Associate
Midwest Antiques And Collectables
2021.03 - Current
Front Desk Agent
Baymont Inn And Suites
2017.03 - 2021.01
Licensed Practical Nurse
Hillcrest Village And Rehabilitation
2013.11 - 2017.03
Certified Medical Coder
University Surgical Associates
2006.11 - 2010.05
Certification - Certified Community Healthcare Worker
ASPIN
Diploma - Licensed Practical Nursing
Spencerian College - Louisville
Associate of Applied Science - Healthcare Reimbursement Specialist
Spencerian College - Louisville
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