Shelby Humphrey
Taco Bell Restaurant
Indianapolis,IN
14
years of professional experience
Dynamic professional with a strong customer service focus and proven reliability at Taco Bell, excelling in order accuracy and food safety. Adept at multitasking and inventory management, I consistently maintained cleanliness and efficiency, ensuring a positive guest experience while training new associates in best practices.
Work History
Service and Food Champion
9 Months- Delivered friendly guest service while taking orders accurately through POS and drive-thru systems.
- Prepared menu items according to Taco Bell recipes, quality standards, and food safety procedures.
- Maintained clean, sanitized workstations, dining areas, and equipment throughout busy shifts.
- Assembled customized orders quickly, ensuring accuracy and presentation before handoff.
Stocker
3 Months- Stocked grocery shelves with merchandise, maintaining organized and fully faced aisles.
- Rotated perishable products to support freshness standards and reduce spoilage.
- Unloaded incoming shipments and sorted inventory for efficient backroom storage.
- Built promotional displays following store planograms and merchandising guidelines.
Material Handler
6 Months- Loaded and unloaded packages from trailers while maintaining safe lifting practices and workflow speed.
- Scanned shipments accurately to support package tracking and sorting operations.
- Sorted parcels by destination, route, and priority to keep conveyor flow organized.
- Inspected packages for damage and reported exceptions to supervisors for proper handling.
Lead Stocker
4 Years 4 Months- Supervised stockroom organization and maintained efficient merchandise flow across sales floor and backroom.
- Unloaded freight trucks and sorted incoming merchandise for timely stocking and replenishment.
- Prioritized shelf recovery, ensuring aisles stayed clean, faced, and customer-ready.
- Trained new associates on stocking procedures, safety practices, and backroom organization.
- Helped with Inventory, clearing stock room and insuring the store was ready for walks from corporate.
Porter
1 Year 9 Months- Assisted guests with luggage handling, valet coordination, and timely lobby service.
- Maintained clean, orderly entrances, sidewalks, and public areas throughout shift.
- Supported front desk operations by delivering items and responding to guest requests.
- Safely transported vehicles, keys, and guest belongings while following property procedures.
Education
High School Diploma
Skills
Strong teamwork
Customer service focus
Efficient multitasking
Reliability and punctuality
Cleanliness and hygiene
Food safety
Cash handling proficiency
Sanitation standards
Health and safety regulations
Conflict resolution
Complaint handling
Order accuracy
Reliable and punctual
Organized multi-tasker
Valid state driver's license
Inventory management
POS systems
Basic math
Order management
Excellent multi-tasker
Timeline
Service and Food Champion
Taco Bell Restaurant
08.2025 - 05.2026Read More
Stocker
Kroger's Grocery
09.2024 - 12.2024Read More
Material Handler
FedEx:Ground
01.2023 - 07.2023Read More
Lead Stocker
Dollar Tree Corporation
12.2018 - 04.2023Read More
Porter
Towne Park JW Marriott
09.2012 - 06.2014Read More
Manual High School
High School Diploma
Read More