Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Iverson

Milwaukee

Summary

I am a team player that communicates and multitasks to maintain high service standards.

I am also detail-oriented with exceptional communication skills. I handle multiple tasks effectively timely.

Overview

4
4
years of professional experience

Work History

Sales Advisor

H&M
03.2025 - Current
  • Provided expert product knowledge to customers
  • Increased sales by offering advice on purchases and products

Barista

Starbucks
09.2024 - 02.2025
  • Maintained a clean and organized workspace
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team work space

Manager

Burgerking
07.2023 - 08.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees
  • Enhanced customer satisfaction by ensuring high-quality service

Assistant Manager

Windsor
04.2024 - 06.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records

Crew Member

MOD Pizza
04.2023 - 06.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Crew Member

Mcdonalds
12.2022 - 04.2023
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Contributed to increased sales by upselling menu items

Crew Member

Wendys
11.2021 - 12.2022
  • Worked with team members to complete orders.
  • Provided friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant

Sales Associate

Journeys Shoe Store
05.2022 - 08.2022
  • Organized racks and shelves to maintain the store
  • Handled cash transactions efficiently
  • Built relationships with customers to encourage repeat business
  • Managed returns, exchanges and refunds in accordance with store policy

Education

High School Diploma -

St Francis Highschool
Milwaukee, WI
06.2023

Skills

  • Quick learner
  • Multitasking
  • Customer service
  • Cleaning and sanitation
  • Strong communication skills
  • Team oriented
  • Fast-paced environment
  • Productivity and efficiency

Timeline

Sales Advisor

H&M
03.2025 - Current

Barista

Starbucks
09.2024 - 02.2025

Assistant Manager

Windsor
04.2024 - 06.2024

Manager

Burgerking
07.2023 - 08.2024

Crew Member

MOD Pizza
04.2023 - 06.2023

Crew Member

Mcdonalds
12.2022 - 04.2023

Sales Associate

Journeys Shoe Store
05.2022 - 08.2022

Crew Member

Wendys
11.2021 - 12.2022

High School Diploma -

St Francis Highschool

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Shelby Iverson