Shelby Iverson
Milwaukee
Summary
I am a team player that communicates and multitasks to maintain high service standards.
I am also detail-oriented with exceptional communication skills. I handle multiple tasks effectively timely.
Overview
4
4
years of professional experience
Work History
Sales Advisor
H&M
Brookfield, WI
03.2025 - Current
- Provided expert product knowledge to customers
- Increased sales by offering advice on purchases and products
Barista
Starbucks
Germantown, WI
09.2024 - 02.2025
- Maintained a clean and organized workspace
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team work space
Manager
Burgerking
Oak Creek, WI
07.2023 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees
- Enhanced customer satisfaction by ensuring high-quality service
Assistant Manager
Windsor
Wauwatosa, WI
04.2024 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records
Crew Member
MOD Pizza
Oak Creek, WI
04.2023 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Crew Member
Mcdonalds
South Milwaukee, WI
12.2022 - 04.2023
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Contributed to increased sales by upselling menu items
Crew Member
Wendys
Oak Creek, WI
11.2021 - 12.2022
- Worked with team members to complete orders.
- Provided friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant
Sales Associate
Journeys Shoe Store
Glendale, WI
05.2022 - 08.2022
- Organized racks and shelves to maintain the store
- Handled cash transactions efficiently
- Built relationships with customers to encourage repeat business
- Managed returns, exchanges and refunds in accordance with store policy
Education
High School Diploma -
St Francis Highschool
Milwaukee, WI06.2023
Skills
- Quick learner
- Multitasking
- Customer service
- Cleaning and sanitation
- Strong communication skills
- Team oriented
- Fast-paced environment
- Productivity and efficiency
Timeline
Sales Advisor
H&M
03.2025 - Current
Barista
Starbucks
09.2024 - 02.2025
Assistant Manager
Windsor
04.2024 - 06.2024
Manager
Burgerking
07.2023 - 08.2024
Crew Member
MOD Pizza
04.2023 - 06.2023
Crew Member
Mcdonalds
12.2022 - 04.2023
Sales Associate
Journeys Shoe Store
05.2022 - 08.2022
Crew Member
Wendys
11.2021 - 12.2022
High School Diploma -
St Francis Highschool