Shelby Jamis
Wichita,KS
Summary
Highly-motivated employee with desire to take on new challenges. Organized and dependable candidate successful at managing priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Process Mechanic
Spirit AeroSystems Inc.
12.2013 - Current
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Trained 20+ newly hired top talent to fill key positions and maximize productivity.
- Reduced process gaps by training new hires on best practices and protocols.
- Monitored completed work and provided positive feedback to improve team members performance.
- Identified quality trends to investigate system flaws, process inefficiencies and training needs.
Customer Service Representative Agent
Anomaly Squared
06.2013 - 12.2013
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled customer inquiries and suggestions courteously and professionally.
- Got top sales associate multiple times in 6 months.
Education
Paul Mitchell The School - Wichita
Wichita, KS06.2012
High School Diploma -
Maize High School
Maize, KS05.2009
Skills
- Collaborative Team Player
- Organized and Detail-Oriented
- Continuous Learning
- Teamwork and Positive Attitude
- Safety Procedures
- Deadline driven
Timeline
Process Mechanic
Spirit AeroSystems Inc.
12.2013 - Current
Customer Service Representative Agent
Anomaly Squared
06.2013 - 12.2013
Paul Mitchell The School - Wichita
High School Diploma -
Maize High School
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