Shelby Johnson
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Also, I am compassionate and considerate. I work well with others and maintain a fun but steady and manageable work environment.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work History
Cashier
Piggly Wiggly Supermarket
Jemison
08.2025 - 10.2025
- Maintain friendly customer service and handle customer’s needs with a positive and friendly attitude
- Multitask at different paces and situations.
- Processed customer transactions efficiently at the checkout counter.
Custodian
Healthcare Services Group
Alabaster
08.2024 - 03.2025
- Cleaned and sanitized patient rooms following healthcare cleaning protocols.
- Maintained cleanliness in common areas to ensure a safe environment.
- Operated floor care equipment for effective cleaning tasks.
Freight and Assistant Manager
Dollar Tree
Helena
09.2021 - 04.2023
- Assisted in managing store operations and employee schedules.
- Coordinated inventory management and stock replenishment processes.
- Trained new staff on customer service standards and store policies.
- Supervised daily cash handling and financial transactions accuracy.
- Ensured compliance with safety and sanitation regulations in the store.
- Resolved customer inquiries and complaints effectively and efficiently.
- Monitored employee attendance records, timekeeping, and payroll information.
Shift Leader
Burger King
Jemison
01.2017 - 08.2019
- Supervised team members during busy shifts to ensure smooth operations.
- Trained new employees on food safety and customer service standards.
- Conducted quality checks on food products to maintain high standards.
- Resolved customer complaints promptly to enhance satisfaction rates.
- Scheduled staff shifts to optimize coverage during peak hours.
Education
New Vision Christian Academy
Montevallo, ALSkills
- Customer transaction processing
- Cash handling accuracy
- Inventory management
- Staff training
- Team supervision
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Organizational skills
- Conflict resolution
- Basic math
- Work ethic and integrity
- Training and onboarding
- Complex Problem-solving
- Dependability and reliability
Languages
Spanish
Professional
Sign language
Professional
Affiliations
- Volunteer within local church and community- lead functions
- A mother of 2 and also the caretaker of my mother who is deaf.
- Family oriented and supportive to the needs of others.
Accomplishments
- Currently working on branding and constructing a small micro business in catering and food production.
References
References available upon request.
Timeline
Cashier
Piggly Wiggly Supermarket
08.2025 - 10.2025
Custodian
Healthcare Services Group
08.2024 - 03.2025
Freight and Assistant Manager
Dollar Tree
09.2021 - 04.2023
Shift Leader
Burger King
01.2017 - 08.2019
New Vision Christian Academy