Shelby Joiner

• Responsible for overseeing county-wide Clayton County systems, including the planning, analysis, development, implementation, and optimization of complex computer systems
• Serve as a key resource for business process improvement and system administration across multiple platforms
• Developed and maintained application systems of the Criminal Justice Information Services (CJIS)
• Manage and optimize MySeniorCenter / MyActiveCenter - MAC: Oversee system configuration, maintain user accounts, and provide training and support for staff to maximize system utilization
• Administer iasWorld by Tyler Technologies: Ensure accurate property assessment processes by maintaining system integrity, implementing updates, and providing end-user support
• Oversee Square systems: Configure and maintain payment processing solutions, ensure PCI compliance, and provide technical support for financial transactions
• Analyze business processes: Identify inefficiencies, propose solutions, and implement system enhancements to align with organizational goals
• Perform data analysis and reporting using SQL scripts through Oracle Databases
• Provide technical support and training for end-users
• Create interactive dashboards, reports, and data visualizations to support data-driven decision-making
• Gather and analyze business requirements to create robust data models and reporting solutions
• Develop and maintain ETL (Extract, Transform, Load) processes to ensure data integrity and consistency
• Utilized BI tools such as Tableau, Power BI, QlikView, and ESRI Insights to create interactive and user-friendly reports

Designed, coded, tested, and maintained software applications using programming languages to create solutions, debugged code, and collaborated with teams to ensure functionality and performance.

• Led the transition from CPU8 to JOTS (Judicial Ordinance Tracking System), improving system efficiency and tracking capabilities.
• Wrote SQL Server and PostgreSQL stored procedures and complex queries to support business processes and system requirements.
• Developed optimized database solutions to ensure efficient data retrieval and integrity.
• Built interfaces using React with Redux
• Familiarity with Agile development methodologies
• Knowledge of coding languages (C#, React, CSS, Javascript, & TypeScript)
• Experience with Containerization (Docker)
• Experience with UIPath RPA
• Designed and implemented CD/CI pipelines using tools such as Jenkins, GitLab CI, or CircleCI to automate testing, building, and deployment of applications.

Intensive full-time, six months software development bootcamp focusing on Python/Django development fundamentals and problem solving. The final three months of the program being executed in a simulated company environment with SCRUM methodology.

• Daily hands on application of OOP fundamentals through group and individual projects
• Created single page applications in JavaScript, as well as in the React framework
• Project management/tracking with GitHub project boards and issue tracking
• Source code/version control with Git/GitHub
• Solution Design: white-boarding and wireframes
• Leveraged Django for creating and editing server-generated web applications
• Created RESTful API’s with Django REST framework
• Retrieved and stored database information with SQLite
• Practiced testing with Python’s unit test framework