Shelby Jones
Temecula,CA
Summary
Seasoned bartender with extensive experience in beverage preparation and outstanding customer service, notably at Cattlemen's Steakhouse. Excelled in recipe memorization and ABC regulations, boosting sales through upselling and innovative menu development. Proven track record in managing high-volume events, enhancing customer loyalty, and mentoring teams with a service-oriented mindset.
Overview
6
6
years of professional experience
Work History
Bartender
Cattlemen's Steakhouse
01.2023 - 07.2024
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Event Bartender
Twisted Mixers
11.2019 - 06.2024
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Prepared garnishes by evenly slicing and pitting fruits.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Helped management plan and serve bar menu exceeding customer expectations.
Bartender Shift Manager
The Durty Crow
06.2021 - 01.2023
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Trinity College Irish Pub
11.2020 - 01.2022
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Obtained cash bank and stocked service bar to prepare for operation.
- Upheld strict regulations for safe alcohol service and food safety.
Bartender
TGI Fridays
07.2018 - 10.2020
- Mixed unique and interesting cocktails for customers, including bar specials.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Education
Communications And Hospitality
Mira Costa Community College
Oceanside, CA2026
Skills
Beverage Preparation
Outstanding customer service
ABC regulations
Recipe and menu memorization
Payment Processing
Bar restocking
Point of sale systems
Changing beer kegs
Service-oriented mindset
Handling Difficult Customers
Timeline
Bartender
Cattlemen's Steakhouse
01.2023 - 07.2024
Bartender Shift Manager
The Durty Crow
06.2021 - 01.2023
Bartender
Trinity College Irish Pub
11.2020 - 01.2022
Event Bartender
Twisted Mixers
11.2019 - 06.2024
Bartender
TGI Fridays
07.2018 - 10.2020
Communications And Hospitality
Mira Costa Community College
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