PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

Shelby Kile

Lowe’s
Niota,TN
15
years of professional experience

Applied strong work ethic and dependability to create positive shopping experiences, seeking opportunities where customer service, teamwork, and attention to detail are prioritized.

Work History

Outside Lawn and Garden Sales Associate

5 Months
Lowe’s | 02.2026 - Current
  • Assisted customers in selecting appropriate lawn care products and gardening tools.
  • Provided expert knowledge on plant care and landscape design to enhance customer satisfaction.
  • Maintained inventory levels of plants, soil, and gardening supplies to ensure product availability.
  • Trained new associates on product features and customer service best practices to improve team performance.

Seafood Specialist

7 Years 7 Months
Publix | 01.2018 - 08.2025
  • Achieved high levels of customer satisfaction by effectively assisting in product selection and inquiries.
  • Maintained rigorous standards for cleanliness, freshness, and food safety to enhance store reputation.
  • Executed strategic stock rotation and merchandise organization to improve shopper engagement.
  • Enhanced team performance through dependable attendance and collaborative support.

Front of House Team Member

4 Months
Daily Ration | 08.2017 - 12.2017
  • Delivered friendly, attentive service in a fast-paced environment.
  • Assisted with opening and closing duties.
  • Maintained cleanliness of dining, service, and guest areas.

Team Member

3 Months
Panera Bread | 06.2017 - 09.2017
  • Achieved high customer satisfaction through prompt and friendly service in roles such as cashier and barista.
  • Maintained exceptional food preparation and sanitation standards, contributing to a clean and safe environment.

Crew Member

5 Months
Trader Joe’s | 09.2016 - 02.2017
  • Achieved high accuracy in cash register operations and transaction handling.
  • Optimized shelf stocking and product display to enhance visibility and accessibility.
  • Facilitated customer engagement by providing insightful product knowledge and recommendations.

Shop Assistant

3 Months
Go Fish Jewelry & Clothing | 04.2013 - 07.2013
  • Oversaw cash register operations, achieving high accuracy in transaction management.
  • Strategically organized shelf stocking and product displays to maximize visibility and accessibility.
  • Cultivated customer interactions to facilitate effective item selection.

Shop Assistant / Key Holder

1 Year 11 Months
Plum Nelly Shop & Gallery | 08.2011 - 07.2013
  • Achieved seamless store operations independently as a dependable key holder.
  • Facilitated gift selection and bridal registries for upscale clients, enhancing their shopping experience.
  • Maintained high standards of customer service while effectively managing multiple client engagements.

Front Line / Dining Room Host

10 Months
Chick-fil-A | 06.2011 - 04.2012

Managed cash register operations and provided exceptional guest service. Oversaw condiment restocking and maintained cleanliness of dining spaces. Ensured a welcoming environment for all guests.

Education

- Intercultural & Counseling Studies

Moody Bible Institute | Spokane, WA
Completed two years of Intercultural & Counseling Studies

Capernwray Hall | Carnforth, England
Spring Semester Program

Skills

Customer Service Excellence
Cash Handling & POS Systems
Sales & Product Knowledge
Merchandising & Displays
Stocking
Rotating & Inventory Support
Opening & Closing Procedures
Cleanliness & Sanitation Standards
Multitasking in Fast-Paced Environments
Team Collaboration
Reliability & Strong Attendance

Timeline

Outside Lawn and Garden Sales Associate

Lowe’s
02.2026 - CurrentRead More

Seafood Specialist

Publix
01.2018 - 08.2025Read More

Front of House Team Member

Daily Ration
08.2017 - 12.2017Read More

Team Member

Panera Bread
06.2017 - 09.2017Read More

Crew Member

Trader Joe’s
09.2016 - 02.2017Read More

Shop Assistant

Go Fish Jewelry & Clothing
04.2013 - 07.2013Read More

Shop Assistant / Key Holder

Plum Nelly Shop & Gallery
08.2011 - 07.2013Read More

Front Line / Dining Room Host

Chick-fil-A
06.2011 - 04.2012Read More

Capernwray Hall

Read More

Moody Bible Institute

from Intercultural & Counseling Studies
Read More
Shelby Kile