Attentive Garden Associate proficient in customer service and sales. Keeps garden areas clean, neat and well-stocked for customers. Cares for plants of all seasons in all weather conditions to maintain healthy stock. Accurately handling money and maintaining paperwork.
Overview
10
10
years of professional experience
Work History
Garden Associate
Home Depot
05.2025 - Current
Worked outdoors in weather conditions to care for plants and serve customers.
Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
Restocked shelves with new plants each day and rotated stock for optimal appearance.
Sought out customers to help and offered immediate assistance with locating items and making selections.
Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
Recommended complementary purchases to customers, increasing revenue.
Customer Service Representative
Caremark LLC
09.2019 - 02.2024
Built relationships with clients using active listening and issue resolution to provide excellent service.
Responded to customer calls swiftly to resolve issues and answer questions.
Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Helped around 50 customers every day with positive attitude and focus on customer satisfaction.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Customer Service Representative
Communications for Research Inc.
10.2015 - 06.2019
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Sought ways to improve 4-5 processes and services provided.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
GED -
Waynesville High School
Waynesville, MO
01-2018
Skills
Plant watering
Customer service excellence
Quality assurance
Customer support
Returns and refunds
Payment processing
Customer service
Fertilizer application
Garden maintenance
Languages
English
Full Professional
Interests
Enjoying the art of baking and pastry-making, experimenting with recipes
Enjoy hobbies that combine physical activity with outdoor exploration
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Youth mentor, providing guidance and support to empower the next generation of leaders
Tech enthusiast, passionate about exploring the latest advancements and innovations
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC