Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Andreya Arrigo

Andreya Arrigo

Saint Charles,MO

Summary

Attentive Garden Associate proficient in customer service and sales. Keeps garden areas clean, neat and well-stocked for customers. Cares for plants of all seasons in all weather conditions to maintain healthy stock. Accurately handling money and maintaining paperwork.

Overview

10
10
years of professional experience

Work History

Garden Associate

Home Depot
05.2025 - Current
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Recommended complementary purchases to customers, increasing revenue.

Customer Service Representative

Caremark LLC
09.2019 - 02.2024
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Helped around 50 customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Customer Service Representative

Communications for Research Inc.
10.2015 - 06.2019
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Sought ways to improve 4-5 processes and services provided.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

GED -

Waynesville High School
Waynesville, MO
01-2018

Skills

  • Plant watering
  • Customer service excellence
  • Quality assurance
  • Customer support
  • Returns and refunds
  • Payment processing
  • Customer service
  • Fertilizer application
  • Garden maintenance

Languages

English
Full Professional

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Garden Associate

Home Depot
05.2025 - Current

Customer Service Representative

Caremark LLC
09.2019 - 02.2024

Customer Service Representative

Communications for Research Inc.
10.2015 - 06.2019

GED -

Waynesville High School