Shelby Martin
Liverpool,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Medical Records Technician
436 Medical Group Dover Air Force Base
06.2021 - Current
- Kept accurate log of requests for medical information and records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Identified new methods to optimize medical records management.
- Maintained patient records in compliance with security regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Followed up with medical staff regarding missing information in patient records.
- Maintained accuracy, completeness, and security for medical records and health information.
- Verified accuracy of patient information in medical records.
- Assisted in training 6 new staff members on medical record processing and filing procedures.
Radiologic Technologist
Medical Park Family Care
08.2017 - 07.2021
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
- Repaired and troubleshot radiologic equipment.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Evaluated images for technical quality and accuracy.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Assisted radiologist in performing special imaging procedures.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
Education
Associate of Science -
SUNY Empire State College
Saratoga Springs, NY06-2017
Associate of Science - Radiologic Technology
CVPH School of Radiology
Plattsburgh, NY06-2017
High School Diploma -
Heuvelton Central School
Heuvelton06-2014
Skills
- Electronic health records management
- Patient confidentiality
- Medical office administration
- HIPAA compliance
- Work well independently
- Written and verbal communication
- Medical records management
- Customer service
- CPR Certified
- Medical terminology
Timeline
Medical Records Technician
436 Medical Group Dover Air Force Base
06.2021 - Current
Radiologic Technologist
Medical Park Family Care
08.2017 - 07.2021
Associate of Science -
SUNY Empire State College
Associate of Science - Radiologic Technology
CVPH School of Radiology
High School Diploma -
Heuvelton Central School
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