Samantha Sanchez
Riverside,CA
Summary
Dedicated and passionate medical assistant experienced in patient care and supporting healthcare initiatives. Proactive and reliable multitasker with outstanding organization skills and ability to prioritize patient need and coordinate daily basic care needs. Highly motivated team player with excellent verbal and written communication skills, attention to detail, and passion for process improvement efforts.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Records Technician
C.H.A.R.L.E.E. Family Care
Riverside, CA
04.2024 - Current
- Maintained an up-to-date inventory of supplies needed for efficient operation of the medical records department.
- Answered inquiries from healthcare providers regarding document retrieval procedures.
- Maintained confidentiality of all medical information in accordance with HIPAA regulations.
- Scanned, indexed, and electronically stored documents into the electronic health record system.
- Performed quality checks on medical chart entries for completeness and accuracy of data entered.
- Processed new admissions, transfers, discharges, and other related paperwork according to established procedures.
- Retrieved archived records upon request from authorized personnel or departments.
- Assisted physicians with retrieving old medical records for reference purposes.
- Set up patient charts and documented information in various company software.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Processed and invoiced records requests from patients, providers and third parties.
- Organized patient charts, gathering medical histories, lab results and consents.
- Scheduled appointments and updated calendars for medical staff based on patient records.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Handled incoming calls and directed callers to appropriate department or employee.
- Verified accuracy of invoice calculations before submitting them for approval.
- Maintained detailed records of all patient referrals, including dates of submission, status updates, and any additional information required by insurance providers.
Office Assistant
Arlington High School
Riverside, CA
08.2022 - 05.2023
- Delivered messages and ran errands.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Assisted with customer requests and answered questions to improve satisfaction.
- Created hallway passes and delivered.
- Assisted with campus tour for new students.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collected and coded various documents to prepare for filing, storage and processing.
Education
High School Diploma -
Arlington High School
Riverside, CA05-2023
Skills
- Phlebotomy
- Procedure Assistance
- Patient Scheduling
- Data Entry
- HIPAA Compliance
- Medical Terminology
- Patient Assessments
- Fluent in Spanish
- Electrocardiography (EKG)
- Insurance Verification
- Records Organization
- Medical Billing
- Medical Coding
- Scheduling appointments
- New patient chart preparation
- Insurance Eligibility
- Customer Service
- Records Management
- Supply Ordering
- Vital Sign Monitoring
- Communication Skills
- Multitasking
- Injections
- Cleanliness and Organization
- Time Management
- Answering Phones
- Electronic Health Records Management
Certification
- Medical Assistant Certification (CCMA)
- Standard-First Aid
- Healthcare-CPR/AED
Languages
Spanish
Native/ Bilingual
Timeline
Medical Records Technician
C.H.A.R.L.E.E. Family Care
04.2024 - Current
Office Assistant
Arlington High School
08.2022 - 05.2023
High School Diploma -
Arlington High School
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