Brenda Melvin
Olathe,KS
Summary
Dynamic and results-driven professional eager to embrace new challenges and drive success. Strong work ethic, adaptability, and exceptional interpersonal skills foster collaboration and enhance team performance. Proven ability to thrive in independent roles while rapidly mastering new concepts and technologies. Committed to continuous improvement and delivering high-quality results in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Medical Records Technician
AdvantMed
2025 - Current
Receptionist
Nephrology Associates
11.2023 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Outbound Clerk
Kubota Tractor Corporation
03.2022 - 07.2023
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
- Schedule appointments with deliver customer's based on my schedule
- Collaborated with customers to determine their needs and deliver service.
Receiving Clerk
Honeywell Building Solutions
09.2019 - 05.2020
- Managed incoming orders, organized deliveries, and transferred packages to other departments using carts
- Received incoming shipments, compared the contents to associated records, and forwarded them to the appropriate department
- Established long-term customer relationships through prompt and courteous service.
Delivery Coordinator
Menards
03.2002 - 07.2019
- Collaborated with customers to determine their needs and deliver great service
- Checked the merchandise for damage and compared it to the order documents
- Kept clients informed about the status of their cargo and mail by closely monitoring the receipt and tracking processes
- Surpassed sales targets and met business objectives by motivating employees and promoting [Product or Service].
Installed Sales Coordinator
Lowe's Home Improvement
04.2002 - 07.2016
- Improved filing systems for confidential client records and reports increased operational efficiency
- Confirmed customer satisfaction by using targeted follow-up methods after installs
- Assisted with employee training and coaching in the Installed Sales program
- Customer needs were identified and communicated to supply chain capacity and quality teams
- Organized materials and staged items in preparation for the installer's arrival.
Education
GED -
Olathe North High School
Olathe, KSPhlebotomy certificate - Phlebotomist
Phlebotomy Training Specialist
Overland Park, KS08.2023
Skills
- Outbound and inbound calls Customer service
- MS Office Documentation
- Appointment scheduling
- Team building
- Data Entry
- Phlebotomy
- Computer Literacy
Timeline
Receptionist
Nephrology Associates
11.2023 - Current
Outbound Clerk
Kubota Tractor Corporation
03.2022 - 07.2023
Receiving Clerk
Honeywell Building Solutions
09.2019 - 05.2020
Installed Sales Coordinator
Lowe's Home Improvement
04.2002 - 07.2016
Delivery Coordinator
Menards
03.2002 - 07.2019
GED -
Olathe North High School
Phlebotomy certificate - Phlebotomist
Phlebotomy Training Specialist
Medical Records Technician
AdvantMed
2025 - Current
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