KIMBERLY DESOUZA
WINDSOR MILL,US
Summary
Assisted healthcare teams in delivering quality patient care through effective communication and collaboration. Supported medical and surgical operations by managing medical records and ensuring accurate ICD coding. Contributed to seamless healthcare processes by utilizing various EMR systems effectively.
Overview
15
15
years of professional experience
1
1
Certification
Work History
MEDICAL RECORDS TECHNICIAN
Holy Cross Hospital
01.2023 - Current
- Responsible for ensuring the retrieval of all discharged records and the timely availability of quality scanned documents in the electronic medical record for patient care
- Retrieval, reconciliation, preparation scanning, quality control checks and validation to ensure that all records scanned in the electronic medical record is of the highest quality possible
- Reviews, compiles, indexes and categorizes documents to make sure documents are accurate and route to correct patient in the electronic medical record
- Conducts 100% quality review of scanned documents and has the quality to troubleshoot and resolve issues related to documents
- Maintains up-to-date knowledge of changes in coding guidelines and regulations
SURGICAL ASSISTANT
Akeso Oral Surgery
01.2022 - 08.2022
- Greet patients and prepare pre-surgical preparations
- Assist oral surgeon with procedure preparations
- Assist surgeon during surgery providing suction, monitoring, and handling instruments
- Monitoring patients during surgery under surgeon supervision
- Provide post op care and discharge patients with home instruction on post op care
- Perform x-rays as needed
- Perform follow up calls to post op patients
- Sterilize, disinfect, and clean instruments, equipment, and surgery area appropriately
MEDICAL ASSISTANT
Cardiac Associates
03.2021 - 12.2021
- Prepare patients to be seen by provider
- Take vital signs - manual blood pressure, pulse, height and weight
- Perform EKG, hook up Holter Monitor and set up patients for Stress Test, Stress Echo
- Prepare and hook up patients for Nuclear Stress Test and Starting IV-line access
- Supply management: inventory stock and stock exam rooms
- Recognize and fill prescribed prescriptions
- Prepare patients for exam with provider and clean exam rooms
- Perform additional duties as assigned by supervisor
MEDICAL ASSISTANT
Medstar Washington Hospital Center
11.2016 - 03.2021
- Greets patients, visitors, staff and assist/direct them accordingly
- Support providers, nurses, assistants with EMR system to transfer from paper charts to IDX, and Medconnect then to EPIC
- Insurance authorizations for procedure/testing, medications
- Request and sending medical records
- Completing patient disability forms and requests
- Prepares patients to be seen by physician, escort patients to exam room, obtaining their vital signs and recording it into patient’s EMR chart
- Collecting lab specimens then sending it to the lab
- Application and removal of cast, splint, brace, dressing
- Post op care – removal of sutures and staples
- Perform EKG, 6minute walks
- Cleans and stock exam rooms throughout the day and at the end of the week
- Enter lab values, scan and files documents into patient’s EMR chart
MEDICAL RECORDS TECH
Maryland Oncology Hematology
09.2014 - 11.2016
- Handles all medical records requests coming in and going out
- Organize and manage patients’ health information
- Ensure paperwork is properly scanned and filed into patient’s EMR chart
- Maintain electronic medical records (EMR) databases
- Answers incoming calls including physician; assesses callers needs and directs to appropriate personnel
- Pages clinic personnel as appropriate
- Obtains and communicates messages in an accurate and timely manner
- Schedules patients return appointments in computer system in accordance with physician and/or office guidelines
- Cancels/reschedules appointments according to physician schedule changes and notifies appropriate clinic personnel
- Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation
- Follows policies and procedures to contribute to the efficiency of the front office.
- Covers for other front office functions as requested
FRONT DESK/MEDICAL ASSISTANT
Arotek Scientific
05.2014 - 08.2014
- Clinical support to ambulatory care for providers, physician assistants, medical assistants and front desk staff with handling patient flow front office and back office
MEDICAL ASSISTANT
Johns Hopkins Community Physicians
01.2012 - 04.2014
- Perform the tasks of greeting patients and scheduling appointments through EPIC EMR system
- Assignments to support to team members and providers using the EPIC EMR system
- Provide EPIC Go-Live support to other team members
- Responsible for preparing patients for clinical office visits and examination procedures
- Competently gather and interpret clinical examinations and procedures
- Efficiently assist doctors with clinical and medical procedures such as EKGs, stress tests
- Responsible for checking and verifying the accuracy of medical record
- Efficiently record and interpret clinical examinations and procedures
- Perform clerical clerical tasks like faxing, e-mail, and data entry
CLERICAL ASSOCIATE
Johns Hopkins Hospital
03.2011 - 01.2012
- Worked closely with doctors and nurses to provide patient information. Prepared patient chart in electronic medical record (EMR) EPIC that included patients’ information
- Retrieved documents from database
- Updated changes to electronic medical record system
- Answered telephone and patient’s intercom system
- Assist nurses as needed with patients’ records
- Filed/Scanned/Copied/Faxed documents
Education
High School Diploma - undefined
Parkdale High School
Registered Nursing (Pending) -
Montgomery College
Medical Assisting - undefined
ACT College
08.2009
Skills
- Electronic Medical Record (EMR), EPIC, OnBase, Med Connect, IDX, Centricity, Tiger, OncoEMR, IknowMed, NextGen, Medical terminology, Medical billing, CPT coding, ICD coding, Administrative tasks, medication prior authorization, procedure authorization, insurance authorization, patient appointment scheduling, procedure scheduling, inventory management, completion and revision of disability forms, medical records management, Patient care, Time management, Attention to detail, Medication administration, IV administration, Phlebotomy, Laboratory procedures, X-ray, EKG, Holter Monitor, Stress Test, Nuclear Stress Test, Cast application, Splint application, Suture removal, Staple removal
Certification
- REGISTERED/CERTIFIED MEDICAL ASSISTANT ACT College
- CPR/BLS CERTIFICATE ACT College
- PHLEBOTOMY CERTIFICATION ACT College
Timeline
MEDICAL RECORDS TECHNICIAN
Holy Cross Hospital
01.2023 - Current
SURGICAL ASSISTANT
Akeso Oral Surgery
01.2022 - 08.2022
MEDICAL ASSISTANT
Cardiac Associates
03.2021 - 12.2021
MEDICAL ASSISTANT
Medstar Washington Hospital Center
11.2016 - 03.2021
MEDICAL RECORDS TECH
Maryland Oncology Hematology
09.2014 - 11.2016
FRONT DESK/MEDICAL ASSISTANT
Arotek Scientific
05.2014 - 08.2014
MEDICAL ASSISTANT
Johns Hopkins Community Physicians
01.2012 - 04.2014
CLERICAL ASSOCIATE
Johns Hopkins Hospital
03.2011 - 01.2012
High School Diploma - undefined
Parkdale High School
Medical Assisting - undefined
ACT College
Registered Nursing (Pending) -
Montgomery College