Christine Haynes
Katzen Eye Group
Windsor Mill,MD
11
years of professional experience
Experienced healthcare coordinator with expertise in patient scheduling, insurance verification, and prior authorization. Known for improving workflows, updating EHRs, and coordinating referrals to support smooth patient care.
Work History
Coordinator
10 Years 11 Months- Managed patient calls, messages, and visit confirmations to enhance patient experience in eye care services.
- Worked with healthcare providers to obtain needed authorizations for patient care.
- Processed prior authorization requests ensuring compliance with insurance requirements.
- Verified insurance details and processed referral documentation for examinations
- Scheduled patient appointments with ophthalmology clinics to optimize provider availability. across ophthalmology clinics and provider schedules
- Communicated appointment changes with patients, providers, and clinical staff
- Improved team communication processes to support efficiency and smoother workflow.
- Updated electronic health records with patient demographics and visit information
Education
Some College (No Degree) - Health Care Administration
Skills
Patient scheduling
Prior authorization
Insurance verification
Electronic health records
Referral coordination
Data management
Healthcare administration
Customer service
Conflict resolution
Problem-solving
Relationship building
Document management
Patient communication
Timeline
Coordinator
Katzen Eye Group
11.2015 - CurrentRead More
Staryer
Some College (No Degree) from Health Care Administration
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