Shelby Massey

This is the second firework company i have worked for seasonally. Bringing my overall experience int this feild to a total of six years between both companies. As tent manager, my responsibilities are to hire my own employees as well as overnight security, manage and pay out all employees. Managers come into an empty tent. We set up tables, lights, signs, register, ect. We receive and take inventory. Unload and price product. set up tent with product. We work over 13 hour days. We man the register, while also walking the floor daily, interacting with costumers, selling the product. closing at night, which consist of a register count and making sure security is set in place until the next day. This is normally a strictly commission based pay. So a managers over all goal is to completely sell out entire inventory. Afterwards we spend a few days tearing down the tent and packing up anything that is leftover to send back to the warehouse. We treat the business as if it is our own because we are fully in charge of pretty much everything.

• used manual labor to set up structure for sales.
• Handling permits for city, state, and fire department.
• passing inspections.
• self hire and pay out my own employees and overnight security.
• take inventory.
• manned register as well as credit card machine, during extreme rushes and carefully managed mass amounts of cash. Doing a register count at the end of every night.
• walked the floor and interacted with costumers to explain and sel product. Making personal connections with each and every customer to assure an enjoyable experience to remember.
• advertised company and product,through word of mouth,social media,and litter advertising.
• took leftover inventory and packed up any left over product to be returned to warehouse for following season.
• breakdown structure to a bare state for the tent company to quickly pick up.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.

• Managed inventory of seeds, tools, and supplies necessary for successful planting operations.
• crafted arrangements of delicate flowers
• Adapted quickly to unforeseen challenges in the environment or market demands while maintaining efficiency.
• Maintained healthy soil conditions through proper tilling and amendments application.
• worked farmers markets on the weekends interacting with people and making sales as well as friends.

• Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
• Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
• Disinfected bathrooms and removed mold from shower stalls and bathtubs.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• assuring homes and buildings were move in ready.

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily cold calling and outreach to build sales pipeline.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.
• got sales representatives foot through the door to maximize possibility of sales.