Shelby Mathews
Eugene,OR
Summary
Results-focused hairstylist/esthetician dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
Goodtimes Cafe
10.2022 - 03.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Medical Billing Specialist
AMC Billing
09.2020 - 10.2022
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Located errors and promptly refiled rejected claims.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Identified and resolved patient billing and payment issues.
Education
Licensed - Hair And Esthetics
Northwest College School of Beauty
Springfield, OR08.2023
High School Diploma -
Oakridge High School
Oakridge, OR06.2009
Skills
- Outstanding Client Retention
- Lash and Brow Maintenance
- Chemical Applications
- Product Knowledge
- Social Skills
- Workflow Efficiency
- Selling and Upselling
- Body Hair Removal
Certification
Hair Design
Esthetics
Brazilian Waxing
Lash Technician
Timeline
Bartender
Goodtimes Cafe
10.2022 - 03.2023
Medical Billing Specialist
AMC Billing
09.2020 - 10.2022
Licensed - Hair And Esthetics
Northwest College School of Beauty
High School Diploma -
Oakridge High School
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