Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Mathis

Lakeland,FL

Summary

Skilled nutrition assistant driven to work efficiently and accurately to maximize team success and serve students quickly. Learns new processes quickly and contributes in fast-paced environments. Contributes help where necessary to keep service flowing smoothly. Dedicated School Cafeteria Worker bringing 2 years of food and beverage experience. Expertise includes safe food handling, cleaning and sanitation procedures. Adaptable team player with strong communication skills. Knowledgeable School Cafeteria Worker specializing in inventory receiving, sorting and storing. Expertise includes equipment operation and maintenance. Maintain cost controls through correct portioning and minimizing waste. Ambitious nutrition assistant with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with staff and students. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Bealls Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing 1+ years of warehouse experience along with strengths in stock management and multitasking. Trained in warehouse operations procedures and experienced in supporting Belk customers.

Overview

7
7
years of professional experience

Work History

Nutrition Assistant

Polk County School Board
04.2021 - Current
  • Improved client nutrition by developing personalized meal plans and dietary recommendations.
  • Increased patient satisfaction through attentive service and timely delivery of meals.
  • Collaborated with dietitians to ensure optimal nutrition for patients with specific dietary needs.
  • Assisted in maintaining a clean and organized kitchen, adhering to food safety regulations.
  • Collaborated with school administrators to develop policies promoting healthy eating habits among students.
  • Maintained compliance with federal, state, and local regulations regarding school nutrition programs.
  • Organized special events such as themed lunches or holiday meals to promote excitement around healthy eating habits among students and staff members alike.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Managed a team of kitchen staff, ensuring efficient operations and maintaining high sanitation standards.

Receptionist

Jms Appliance Installations
09.2018 - 03.2020
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Managed phone calls and emails.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system increasing client satisfaction.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Resolved customer problems and complaints.
  • Handled cash, credit card, and check transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Managed over 50 calls per day while also checking voicemails and returning calls to any customers with questions or concerns while also keeping up with emails in a timely manner.

Sales Associate

Bealls
04.2017 - 09.2018
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.

Stocker

Belk Department Store
12.2017 - 04.2018
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.

Education

GED -

Durant High School
Plant City, FL

Skills

  • Patient Education
  • Meal Distribution
  • Written and Verbal Communication
  • Food Allergies
  • Meal Planning
  • Customer Needs Assessment
  • Payment Processing
  • Product Sales
  • Merchandise Display
  • Customer Support
  • Purchase Recommendations
  • Merchandise Restocking
  • Strategic Planning

Timeline

Nutrition Assistant

Polk County School Board
04.2021 - Current

Receptionist

Jms Appliance Installations
09.2018 - 03.2020

Stocker

Belk Department Store
12.2017 - 04.2018

Sales Associate

Bealls
04.2017 - 09.2018

GED -

Durant High School
Shelby Mathis