Hi, I’m
Shelby Garvin
Jurupa Valley,CA
Summary
Ambitious and certified nursing assistant with a strong focus on delivering exceptional patient care. Skilled in meeting patient needs with compassion and meticulous attention to detail. Demonstrated ability to build strong patient rapport, ensuring the provision of high-quality care and effective patient education.
Overview
12
years of professional experience
1
Certification
Work History
The Griffith Co, Front Desk Receptionist
Job overview
- Answer phones
- Route calls to specific people
- Answer inquiries about the company
- Greet visitors warmly and make sure they are comfortable
- Call persons waiting for visitors and book them a room to meet in
- Schedule meetings and appointment times
- Make coffee and set out food
- Ensure the reception area is tidy
- Coordinate mail flow in and out of office
- Coordinate some office activities
- Handle phone calls from people calling in sick
- Hand out employee applications
- Arrange appointments
- Cash out people when necessary
- Send email and faxes
- Collect and distribute parcels and other mail
- Perform basic organization; bookkeeping, filing, and clerical duties
- Take and relay messages
- Update appointment calendars
- Schedule follow-up appointments.
Shop Suey Boutique
Stylist Sales Associate
04.2022 - 12.2022
Job overview
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
Stitch Fix
Senior Stylist, Multiple Business Lines
06.2017 - 09.2020
Job overview
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge, directly impacting key business metrics and top line sales goals
- Leveraged client data and algorithmic recommendations to offer personalized style expertise to a broad client base
- Record of success hitting performance targets in a remote work environment
- Stayed on top of seasonal trends to consistently offer each client current, relevant style advice.
Loma Linda University Health Care
Behavioral Care Assistant
10.2014 - 10.2017
Job overview
- Enhanced treatment adherence by providing ongoing support, education, and resources to patients and their families.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Scheduled, coordinated and confirmed appointments and meetings.
- Assisted nursing and therapeutic staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Provided crisis intervention support during emergency situations, helping clients navigate acute distress while maintaining safety protocols.
- Enhanced drug testing accuracy by implementing strict protocols and procedures.
Sunrise Senior Living
Care Manager
06.2014 - 01.2015
Job overview
- Assisted clients with personal hygiene, promoting dignity and maintaining a clean environment for their comfort.
- Provided emotional support and companionship, contributing to a positive living atmosphere for all residents.
- Contributed to a welcoming atmosphere by engaging in friendly conversations with residents while respecting privacy boundaries.
- Collaborated with interdisciplinary team members to optimize overall patient care and support.
Brandon’s Diner, Hostess/Server
04.2013 - 06.2014
Job overview
- Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks
- Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items
- Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
- Prepare mixed drinks for service to your customers table
- Properly open and pour wine at the tableside
- Obtaining revenues, issuing receipts, accepting payments, returning the change
- Performing basic cleaning tasks as needed or directed by the supervisor
- Filling in for absent staff as needed
- Assisting with special events as needed
- Greet all guests and owners warmly with an appropriate greeting
- Adhere to grooming and appearance standards consistently
- Understands and can communicate products and services available at the resort
- Have some familiarity with basic cooking skills.
Sandals Church Woodcrest, Connections Associate
08.2012 - 04.2013
Job overview
- Responsible for connecting people into Sandals Church Woodcrest campus by overseeing the connections process, welcome team, managing connections volunteers on site and providing administrative support to Campus Administrators
- Leading team meetings as needed
- Provide training to volunteers and church wide
- Ensure that Woodcrest has a successful volunteer process
- Warmly and clearly relate to people who want information about ministries of Sandals Church in person, on phone and through email
- Strong interpersonal and communication skills and the ability to work effectively with others
- Experience in a church with 2000 plus attendees
- Ability to set-up and tear-down in an organized fashion, while lifting heavy objects.
Regal Entertainment Edwards Theaters, Concessions and Box Office
03.2011 - 08.2011
Job overview
- Sells concessions to spectators at various events
- Receives money and makes the correct change for the customer
- Monitors money in the cash drawer to ensure adequate change is available
- Performs other duties such as cleaning up concession stands and counting revenues as assigned by the supervisor
- Ability to effectively communicate
- Assist customers with internet ticket purchases
- Ability to work in a fast-paced environment
- Friendly, outgoing with great customer service skills
- Selling tickets, processing comp requests, answering phones and assuring patrons are comfortably in their seats prior to curtain time.
Education
California Baptist UniversityRiverside, CA
Bachelor of Science from Nursing
12.2025
Riverside City CollegeRiverside, CA
Associate of Science from Pre-Nursing
12.2020
Cal Baptist UniversityRiverside, CA
Theater Major, Psychology Minor
06.2012
Mt. San Jacinto Community CollegeMenifee, CA
Studied Performing Arts and Early Childhood studies
05.2011
Calvary Chapel Bible CollegeMurrieta Hot Springs Rd, CA
Studied Missions
12.2010
Vista Murrieta High SchoolMurrieta, CA
Four year commitment in Performing Arts
06.2010
Skills
- Conflict de-escalation
- Housekeeping tasks
- Emotional Support
- Customer Service
- Teamwork and Collaboration
- Compassionate Care
References
- Andrew Boganwright, Pastor, Sandals Church Woodcrest Campus, 951-237-6556, andrew@sandalschurch.com
- Marsha Matthews, Manager, Loma Linda Behavioral Medicine Center, Murrieta, (760)-822-1516, mmathews@llu.edu
- Matt Cash, Previous Campus Director, Sandals Church, (951) 818-9485, Mattc@sandalschurch.com
Certification
- Health Scholar Certificate of Completion - 317.75 hours
in COPE Health Scholar Program at Riverside Community
Hospital - C.E.T.A Southern Region Certificate of Achievement -
Outstanding Theatrical Work - 2016 Speech Competition Award - Riverside City College
Timeline
Stylist Sales Associate
Shop Suey Boutique
04.2022 - 12.2022
Senior Stylist, Multiple Business Lines
Stitch Fix
06.2017 - 09.2020
Behavioral Care Assistant
Loma Linda University Health Care
10.2014 - 10.2017
Care Manager
Sunrise Senior Living
06.2014 - 01.2015
Brandon’s Diner, Hostess/Server
04.2013 - 06.2014
Sandals Church Woodcrest, Connections Associate
08.2012 - 04.2013
Regal Entertainment Edwards Theaters, Concessions and Box Office
03.2011 - 08.2011
The Griffith Co, Front Desk Receptionist
California Baptist University
Bachelor of Science from Nursing
Riverside City College
Associate of Science from Pre-Nursing
Cal Baptist University
Theater Major, Psychology Minor
Mt. San Jacinto Community College
Studied Performing Arts and Early Childhood studies
Calvary Chapel Bible College
Studied Missions
Vista Murrieta High School
Four year commitment in Performing Arts
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