Shelby McCowen
Leander,TX
Summary
Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Commissioned Security Officer
Ascension Seton
05.2022 - Current
- Full-Time, 40hr/week.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Checked and verified photo identification prior to granting facility access.
SIU Investigator
Contract
03.2022 - Current
- Part-Time, Contract.
- Verified compliance with codes and documented findings.
- Received, analyzed and responded to less complex allegations of misconduct.
- Produced comprehensive investigative reports and official correspondence for criminal prosecution.
- Carefully documented statements, observations, and evidentiary materials.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Analysis of loss scenes, personal injury, vehicle accidents, and property damage.
Intelligence/Investigative Analyst
Consultant
09.2017 - Current
- Part-Time, Contract.
- Produced multi-source intelligence reports and products for different agency customers.
- Conducted detailed data analysis to identify patterns and trends in complex datasets.
- Gave official testimony in grand jury, administrative and open court hearings.
- Received, analyzed and responded to less complex allegations of misconduct.
- Produced comprehensive investigative reports and official correspondence for criminal prosecution.
- Worked with law enforcement, prosecutors and company representatives to handle caseload.
- Obtained evidence through direct records reviews and conducted interviews with complainants, suspects and policyholders.
- Collected sworn written and recorded statements backing up investigations.
Abuse and Neglect Investigator
Texas Department Of Family Protective Services
08.2021 - 05.2022
- Full-Time, 50-60hr/week
- Conducted investigations regarding allegations of abuse, neglect, abandonment and special conditions for children in Austin, Texas.
- Assessed danger threats, child vulnerabilities and caregiver protective capacities to determine safety of child in home setting.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Arranged emergency placement for children deemed not safe in home.
Criminal Background Investigator
SJV Data Solutions
02.2019 - 07.2021
- Full-Time, 40hr/week.
- Obtained background check data on characters, financial statuses and personal histories.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
- Obtained and analyzed information on suspects to solve cases, identify criminal activity or organize supporting documentation for court cases.
- Skilled at working independently and collaboratively in a team environment.
- Reviewed and analyzed detailed records.
- Documented information and submitted detailed reports.
- Proven ability to learn quickly and adapt to new situations.
Special Investigator
Perspecta
01.2018 - 01.2019
- Full-Time, 40hr/week.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Carefully documented statements, observations, and evidentiary materials.
- Collaborated with federal agencies on investigations.
- Produced multi-source intelligence reports and products for different agency customers.
- Prepared reports, kept investigation records, and maintained all case-related paperwork.
- Conducted multi-scope research into suspects to determine suitability for security clearances.
- Trained team members on agency processes, court procedures and investigation strategies.
Criminal Background Investigator
SJV & Associates
09.2017 - 03.2018
- Full-Time, 40hr/week.
- Obtained background check data on characters, financial statuses and personal histories.
- Documented information and submitted detailed reports.
- Reviewed and analyzed detailed records.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
- Uploaded evidence into case management system each day.
- Skilled at working independently and collaboratively in a team environment.
- Completed FCRA compliant background investigations for individuals applying for employment at major
corporations across the United States. - Reviewed reports submitted by investigators prior to submission for accuracy and compliance with applicable laws
and regulations. - Demonstrated strong attention to detail while reviewing complex documents associated with cases under
investigation.
Criminal Background Investigator
AccuSource, Inc
06.2016 - 09.2017
- Full-Time, 40hr/week.
- Obtained background check data on characters, financial statuses and personal histories.
- Reviewed and analyzed detailed records.
- Completed FCRA compliant background investigations for individuals applying for employment at corporations
across the United States. - Reviewed reports submitted by investigators prior to submission for accuracy and compliance with applicable laws and regulations.
- Maintained records of investigation activities, ensuring accuracy and completeness of all documentation.
- Verified identities through online databases and other resources while conducting background checks.
- Uploaded evidence into case management system each day.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
Private Investigator
Metro Intelligence Agency
10.2012 - 03.2014
- Full-Time, 40-50hr/week.
- Conducted investigative surveillances for Insurance Fraud, Workman's Compensation Fraud, Infidelity, Child
Custody Disputes, and additional fraudulent activity. - Conducted in-depth background investigations to include employment, address, vehicle, criminal, and civil history as well as DMV records, and additional personal assets.
- Oversaw management of incoming cases, accident reconstruction, process serving, legal documentation
preparation, mission persons, technical counter surveillance measures, OSHA safety evaluations, and wrongful death investigations. - Drafted detailed reports of investigations including witness statements and photographs.
- Conducted surveillance operations to gather evidence in criminal and civil cases.
- Operated video cameras, audio recorders, still cameras and other recording devices in order to obtain evidence or information related to a case.
- Collaborated with law enforcement personnel when conducting complex investigations involving multiple
jurisdictions.
Education
Master of Arts - Criminal Justice
American Military University
Charles Town, WV08.2024
Bachelor of Arts - Criminal Justice
American Military University
Charles Town, WV08.2021
Skills
- National Security Understanding
- Superior Interpersonal Skills
- Stationary Surveillance
- Strong Critical Thinking Capabilities
- Intelligence Assessments
- Cybersecurity Support
- Claims Investigation and Research
- Missing Persons Investigations
- Case Analyzation
- Analytical Thinking
- Transaction Analysis
- Employment Discrimination
Accomplishments
Cybersecurity:
- (ISC)² Candidate.
- Foundations of Cybersecurity- Google Certification.
- Data Analytics- Google Certification.
Ascension Seton:
- Promotion to Corporal/Field Training Officer, May 2023.
- Excellence in Action Award, Life Saving Event, December 2022.
Perspecta:
- SSBI adjudicated Top Secret Security Clearance-Active 04/2018- 04/2023.
SJV Data Solutions:
- Flawless Quality Recognition- October 2017 and January 2018.
- Employee of the Month- January 2018.
Certification
- Licensed Texas Private Investigator
- Information Risk Management (13-hour certification).
- Active Attack Emergency Communications (3-hour
certification). - Cyber Law and White-Collar Crime (10-hour
certification). - Civilian Response to Active Shooter Events- Instructor
(4-hour certification). - Digital Forensics Basics (7-hour certification).
- Statement Analysis Interviewing Techniques Training.
- Cryptocurrency, Compliance, and Financial Crimes Training.
- Cybersecurity Threats Training.
- Tracing IP Addresses Seminar.
- Social Media and Online Investigations: Identifying
Unknown Individuals Training. - Insider Threat Awareness-Defense Security Service.
- Cybersecurity Practices for Industrial Control Systems- U.S. Department of Homeland Security.
- Differences in Deployments of Industrial Control Systems- U.S. Department of Homeland Security.
- Cybersecurity Threats- U.S. Department of Homeland Security.
Timeline
Commissioned Security Officer
Ascension Seton
05.2022 - Current
SIU Investigator
Contract
03.2022 - Current
Abuse and Neglect Investigator
Texas Department Of Family Protective Services
08.2021 - 05.2022
Criminal Background Investigator
SJV Data Solutions
02.2019 - 07.2021
Special Investigator
Perspecta
01.2018 - 01.2019
Intelligence/Investigative Analyst
Consultant
09.2017 - Current
Criminal Background Investigator
SJV & Associates
09.2017 - 03.2018
Criminal Background Investigator
AccuSource, Inc
06.2016 - 09.2017
Private Investigator
Metro Intelligence Agency
10.2012 - 03.2014
Master of Arts - Criminal Justice
American Military University
Bachelor of Arts - Criminal Justice
American Military University
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