Shelby Melvin
Lakeland
Summary
Recent graduate with foundational knowledge in Information Technology and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
15
15
years of professional experience
Work History
Maintenance Technician
Century Storage
05.2023 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Associate
Century Storage
05.2022 - Current
- Sustained high standards of cleanliness in all units.
- Opened and closed storage rental accounts.
- Took payments for tenants.
Key Holder/Sales Associate
Bath & Body Works
10.2020 - 05.2022
- Assisted customers with purchases and inquiries professionally.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Warehouse Worker
Publix Warehouse Distribution
04.2016 - 09.2018
- Ensured merchandise was loaded into lug and transferred accurately onto conveyor belt.
Operation Support Worker
City of Lakeland
03.2013 - 03.2016
- Weed eater mowed sprayed round up
Hooters Girl/Server
Hooters
01.2010 - 02.2013
- Waited tables
Education
Certificate - Information Technology
DeVry University
Chicago, ILHigh school diploma -
Section High School
Section, AL05.2009
Skills
- Mowing
- Lawn Care
- Sales
- Landscape Maintenance
- Cashiering
- Groundskeeping
- Merchandising
- Retail Sales
- Host/Hostess
- Gardening
- Cash Handling
- Customer Service
- Serving Experience
- Retail Management
- POS
- Restaurant experience
- Management
- Hotel experience
- Warehouse experience
- Bookkeeping
- Safety awareness
- Hand and power tools
- Electrical troubleshooting
- Mechanical repair
- Parts replacement
- Equipment installation
- Hand tools expertise
- Drywall repair
- Painting
- Apartment maintenance
- Door hardware
- Service-oriented mindset
- Lighting systems
- Supply management
- Air compressors
- Organized nature
- Battery maintenance
- Willing to learn
- Critical thinking
- Clear communication
- General Plumbing
Timeline
Maintenance Technician
Century Storage
05.2023 - Current
Associate
Century Storage
05.2022 - Current
Key Holder/Sales Associate
Bath & Body Works
10.2020 - 05.2022
Warehouse Worker
Publix Warehouse Distribution
04.2016 - 09.2018
Operation Support Worker
City of Lakeland
03.2013 - 03.2016
Hooters Girl/Server
Hooters
01.2010 - 02.2013
High school diploma -
Section High School
Certificate - Information Technology
DeVry University
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