Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
Work History
Color Consultant
Sally's Beauty Supply
Fultondale, Alabama
06.2022 - Current
Housekeeping Team Leader
Grandview Medical Center
Birmingham, Alabama
03.2019 - 11.2021
Coordinated with engineering department regarding maintenance needs in guest rooms and public areas.
Inspected rooms and common areas, including stairways and lounges, for cleanliness.
Supervised daily shift operations in the absence of the Housekeeping Manager.
Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Checked inventory for required supplies and made lists for needed cleaning products.
Housekeeping Supervisor
Maid Genies
Birmingham, Alabama
05.2018 - 02.2020
Kept track of inventory levels and ordered additional supplies when needed.
Drafted reports detailing the results of inspections and other activities related to cleaning operations.
Performed routine maintenance checks on all equipment used by cleaners.
Supervised, monitored and evaluated the performance of cleaning staff.
Conducted regular inspections to ensure that work was completed according to standards.
Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.