Shelby Morikawa
Summary
Dynamic and adaptable professional with proven leadership and customer service skills. Experienced in coaching and fostering positive, engaging workplace environments. Demonstrated ability to organize activities, promote teamwork, and maintain safety in both athletic and childcare settings. A fast learner, always eager to develop new skills and fully dedicated to completing every task with excellence. Strong communicator and problem-solver; committed to supporting team success and enhancing customer experiences.
Overview
11
11
years of professional experience
Work History
Coaching Assistant
Fig Garden Swim and Racquet Club
Fresno, California
02.2024 - Current
- Collaborated with staff to create a positive environment for all participants
- Assisted coaches in planning and organizing practice sessions.
- Communicated with parents regarding team policies, rules, regulations and updates on their child's progress
Receptionist
Fig Garden Swim and Racquet Club
Fresno, California
12.2023 - Current
- Welcome guests, answer questions, and share information about the club to ensure a friendly, professional environment.
- Handle bookings, registrations, payments, and records to keep daily operations running smoothly.
- Maintain courts and equipment, assist with events, and ensure a smooth member experience.
Babysitter
Mutiple Families
Fresno, California
06.2014 - Current
- Ensuring their safety and well-being in a secure environment
- Help support their individual goals, encouraging their own personal growth
- Stay ready and calm at all times, always putting safety first
Shift Lead
Jamba Juice
Fresno, California
01.2021 - 06.2023
- Demonstrate exceptional customer service skills, ensuring a positive experience for all customers.
- Collaborate effectively within a team, fostering strong communication and cooperation.
- Lead by example, setting a high standard of professionalism and dedication.
- Trained new employees on beverage and customer service standards.
- Managed inventory levels
Education
Bachelor of Science - Kinesiology
California State University
CA06-2026
Associate of Science - Kinesiology
Clovis Community College
Clovis, CA06-2024
Skills
- Communication strategies
- Time management
- Problem solving
- Flexible and adaptable
- Creative and critical thinking
- Team leadership and mentoring
Timeline
Coaching Assistant
Fig Garden Swim and Racquet Club
02.2024 - Current
Receptionist
Fig Garden Swim and Racquet Club
12.2023 - Current
Shift Lead
Jamba Juice
01.2021 - 06.2023
Babysitter
Mutiple Families
06.2014 - Current
Bachelor of Science - Kinesiology
California State University
Associate of Science - Kinesiology
Clovis Community College
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