Shelby Moseley
Terre Haute,IN
Summary
Proven team player with a track record of elevating customer loyalty and enhancing sales at Starbucks through exceptional service and efficient inventory management. Skilled in operating and maintaining espresso machines, along with strong communication abilities, ensuring high customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
10.2022 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Helped management keep adequate supply on hand by notifying of shortages.
- Promoted additional items with beverages, increasing store sales.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Warehouse Associate
Amazon
02.2021 - 08.2021
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Managed warehouse operations and verified proper shipment procedures.
Education
Bachelor of Science - Biomedical Sciences
Arizona State University
Tempe, AZ05.2025
Skills
- Opening and closing duties
- POS Systems
- Friendly and outgoing
- Professional Demeanor
- Team Player
- Exceptional customer service
- Inventory Management
Timeline
Barista
Starbucks
10.2022 - Current
Warehouse Associate
Amazon
02.2021 - 08.2021
Bachelor of Science - Biomedical Sciences
Arizona State University
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