Shelby Nebeker
Layton,UT
Summary
Dynamic and compassionate professional. Enhancing patient quality of life and independence. Excelled in problem-solving and compassionate communication, achieving a high success rate in document service at Rps Inc. Skilled in Microsoft and documentation control, I bring a blend of hard and soft skills to drive success and efficiency while maintaining a positive and productive attitude.
Overview
5
5
years of professional experience
Work History
Caregiver
Fairfield Assisted Living
Layton, UT
02.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal safety
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
Process Server
Rps Inc.
Layton, UT
03.2020 - 03.2024
- Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
- Provided proof of service in form of affidavit.
- Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
- Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources
- Service specializing in serving business to business documents as well as individuals
- Optimized route planning to maximize productivity while minimizing travel time between service locations.
- Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
- Handled conflict resolution professionally when encountering confrontational situations during document deliveries, maintaining composure under pressure.
Caregiver
Morningstar
Boise, ID
04.2022 - 03.2023
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate a trusting caregiver and client relationship
Job Coach
Journeys DDA
Twin Falls, ID
05.2020 - 09.2020
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
- Developed and maintained relationships with community resources to support job coaching.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
- Collaborated with local employers to identify job opportunities for clients.
- Empowered entry-level job seekers by developing essential soft skills such as teamwork, problem-solving, time management, and adaptability through targeted coaching sessions.
Education
Diploma -
Gooding High School
Gooding, ID05.2020
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Multitasking and organization
- Compassionate communication
- Team collaboration
- Behavioral management
- Documentation
- HIPAA compliance
- Incident reporting
- Records management
- Case management
- Reliability and punctuality
- Active listening
- Stress management
- Clear communication
- Customer Service
- Microsoft
- Documentation and control
- Problem Solver
- Clerical Support
- Effective Customer Communication
- De-escalation
- Organization of documents
Timeline
Caregiver
Fairfield Assisted Living
02.2024 - Current
Caregiver
Morningstar
04.2022 - 03.2023
Job Coach
Journeys DDA
05.2020 - 09.2020
Process Server
Rps Inc.
03.2020 - 03.2024
Diploma -
Gooding High School