Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Perry

Atlanta,TX

Summary

Customer Service professional eager to further career opportunities and experience. Demonstrate strengths in customer service with exceptional communication skills. Team player with multi-tasking skills willing and able to learn new skills, while always maintaining quality control. Trustworthy, hands on, and eager to get any job done effectively and efficiently.

Overview

4
4
years of professional experience

Work History

Driver/Maintenance Technician

Rose Haven Nursing Center
04.2025 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during transportation to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with patients, fostering trust through professionalism and reliability in transportation services provided.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.

Bartender

Applebee's Neighborhood Grill & Bar
01.2025 - 03.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Group Leader

YMCA
11.2021 - 12.2024
  • Supervises a group of 20 children
  • Acts as positive role model to children
  • Interacts with individuals as well as whole group
  • Collaborate with other staff to create age appropriate and participates actively in site activities
  • Establishes and maintains appropriate physical and behavioral limits
  • Uses appropriate disciplinary techniques; keeping program facilitator informed of children requiring special attention
  • Participates in monthly emergency drills
  • Watch for safety with children through risk management methods
  • Supervise children, in sight, at all times
  • Use appropriate voice level and positive statements with staff, parents and children
  • Confers immediately with program facilitator concerning suspected child abuse and follows mandated reporting procedures

Package Handler

FedEx
03.2024 - 08.2024
  • Sort and move packages of various weight and sizes to and from trucks to be prepared for delivery
  • Load and unload packages of various weight and sizes to and from freight truck and warehouse
  • Track packages and resolve any misrouted packages based on tracking methods and standards
  • Organize and prepare packages of various weight and sizes for delivery
  • Follow safety guidelines in place

Delivery Driver

Amazon
06.2022 - 04.2023
  • Deliver Amazon Prime packages to different routes around the Dallas/Fort Worth Metroplex
  • Completed pre and post trip inspections, recording and reporting any defect and malfunctions, including daily mileage
  • Scan packages and make sure they are delivered to the correct customer
  • Communicate customer complaints, requests and feedback to company management
  • Established long-term customer relationships through prompt and courteous service
  • Updated all necessary paperwork using clear and detailed notes
  • Strategically loaded and unloaded packages on and off of the trucks as necessary for smooth and timely delivery to customers

Event Staff

AT&T Stadium
09.2021 - 01.2022
  • Scanned tickets to permit guest entry into the designated event
  • Escorted patrons to their assigned section and appropriate seat(s)
  • Facilitated timed security checks per event guidelines
  • Cleared each section when events were complete

Education

High School -

Waukee Senior High School
Waukee, IA
05.2018

Skills

  • Customer Service
  • Data Entry
  • Communication
  • Detail Oriented
  • Critical Thinking
  • Problem Solving
  • Organization
  • Adaptability

Timeline

Driver/Maintenance Technician

Rose Haven Nursing Center
04.2025 - Current

Bartender

Applebee's Neighborhood Grill & Bar
01.2025 - 03.2025

Package Handler

FedEx
03.2024 - 08.2024

Delivery Driver

Amazon
06.2022 - 04.2023

Group Leader

YMCA
11.2021 - 12.2024

Event Staff

AT&T Stadium
09.2021 - 01.2022

High School -

Waukee Senior High School

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