Shelby Olson
Grand Island,NE
Summary
Detail-oriented and committed to productivity, safety and delivery commitments. Effective in planning and adapting to route changes and product malfunctions quickly. Talented at maintaining detailed records. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Grand Island Veterans Hospital
Grand Island, NE
10.2023 - Current
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
- Cleaned kitchen areas, equipment and utensils.
- Maintained order and cleanliness of work areas to conform with health codes.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Set up, restocked and cleaned dining areas.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Maintained professional demeanor during interactions with customers and co-workers.
- Greeted customers upon arrival in the dining area.
- Ensured that all foods were prepared according to health department regulations.
- Followed recipes and customer requests to prepare meals.
- Assisted in the preparation of food items according to recipes and instructions.
- Followed established cash handling procedures when collecting payment from customers.
- Operated dishwashing machines safely and efficiently.
- Properly stored all leftover food items after each shift.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Assisted with unloading deliveries from suppliers into storage areas.
- Monitored inventory levels of food items used during meal services.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Washed, peeled and seeded fruits and vegetables.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Packaged and bagged cooked food and prepared items.
- Collaborated with team to deliver timely service of items.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Made meals in accordance with company standards and requirements.
Driver Technician
Big Red Bunks
Doniphan, NE
03.2022 - 08.2024
- Read and interpreted maps to determine vehicle routes.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Hooked and unhooked trailers from tractor and converter dollies.
- Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
- Delivered customer orders to homes and places of business within established time frames.
- Coordinated with dispatch personnel for scheduling pickups and deliveries efficiently.
- Loaded trucks with tools and equipment to prepare for diverse on-call requirements.
- Performed preventive maintenance on all vehicles to ensure they were in good working condition.
- Managed paperwork related to driver logs, inspection reports, accident forms.
- Assisted with loading and unloading of cargo as needed.
- Responded promptly to customer complaints regarding services provided.
- Performed detailed vehicle inspections before and after deliveries.
- Followed company policies related to safety protocols while operating the vehicle.
- Transported goods safely from one location to another according to delivery schedules or special instructions provided by clients.
- Provided emergency roadside assistance such as jump-starts or fuel deliveries when necessary.
- Provided customer service when dealing with customers' inquiries regarding services performed on their vehicles.
- Tested vehicles for proper performance and diagnostic issues.
- Repaired faulty mechanical, electrical, hydraulic systems and components of the vehicle.
- Diagnosed problems accurately using computerized equipment such as scan tools and software programs.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected and maintained vehicle components including brakes, tires, lights, and turning signals.
- Maintained safe driving habits to protect property and general public on roadways.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Performed daily inspections and completed vehicle repairs.
Driver Technician
Mid America Feed
Talala, OK
10.2020 - 10.2021
- Loaded trucks with wide range of components, products and packages.
- Performed preventive maintenance on all vehicles to ensure they were in good working condition.
- Managed paperwork related to driver logs, inspection reports, accident forms.
- Assisted with loading and unloading of cargo as needed.
- Responded promptly to customer complaints regarding services provided.
- Performed detailed vehicle inspections before and after deliveries.
- Provided customer service when dealing with customers' inquiries regarding services performed on their vehicles.
- Performed routine maintenance tasks such as oil changes, tire rotations, brake inspections.
- Tested vehicles for proper performance and diagnostic issues.
- Repaired faulty mechanical, electrical, hydraulic systems and components of the vehicle.
- Kept detailed records of fuel use and fillings for company records.
- Ensured that all safety regulations were followed while driving or performing repairs.
- Maintained records of service and repair work done on each vehicle.
- Replaced worn out parts and ensured proper installation of new ones.
- Monitored vehicle performance for any signs of malfunctioning or wear and tear.
- Diagnosed problems accurately using computerized equipment such as scan tools and software programs.
- Inspected and maintained vehicle components including brakes, tires, lights, and turning signals.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Education
High School Diploma -
Doniphan-Trumbull Secondary
Doniphan, NE05-1996
Some College (No Degree) - Welding Technology
Honolulu Community College
Honolulu, HISome College (No Degree) - Information Technology
Central Community College
Grand Island, NESkills
- Class a CDL License Holder
Product Expert
- Vehicle Repairs
- Vehicle Maintenance Proficiency
- System Diagnostics
- Customer-Oriented
- Dependable and Reliable
- Courteous and Polite Demeanor
- Problem-Solving Capabilities
- Strong Work Ethic
Timeline
Food Service Worker
Grand Island Veterans Hospital
10.2023 - Current
Driver Technician
Big Red Bunks
03.2022 - 08.2024
Driver Technician
Mid America Feed
10.2020 - 10.2021
High School Diploma -
Doniphan-Trumbull Secondary
Some College (No Degree) - Welding Technology
Honolulu Community College
Some College (No Degree) - Information Technology
Central Community College
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