Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelby Pollock

Kennesaw,GA

Summary

Motivated professional with versatile skills in project management, problem-solving, and collaboration. Possesses a fresh perspective and a strong commitment to quality and success in customer service. Recognized for adaptability and proactive approach in delivering effective solutions. Outgoing personality and drive to deliver results. Consistently strives to exceed expectations and contribute to the overall success of the team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Service Deli Clerk

Costco Wholesale
08.2018 - 08.2024
  • Understanding of sales and production quantity as well as limiting waste where possible
  • Displaying excellent customer service skills
  • Meeting production deadlines in a timely, organized, and efficient manner
  • Dedication to overall product presentation

Front Counter

Chick-fil-A
04.2016 - 08.2018
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Handled high volume of incoming and outgoing telephone calls to meet daily business demand.
  • Advised guests about available products and services to meet individual needs.

Education

BBA - Business Management

Kennesaw State University
Kennesaw, GA
05-2026

Skills

  • Merchandise Planning
  • Stock Control Procedures
  • Sales
  • Guest Services

Certification

  • Life Insurance - 2024
  • Health Insurance - 2024
  • Accidental Insurance - 2024

Timeline

Service Deli Clerk

Costco Wholesale
08.2018 - 08.2024

Front Counter

Chick-fil-A
04.2016 - 08.2018

BBA - Business Management

Kennesaw State University

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Shelby Pollock