Shelby Porter
Dallas,Texas
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Warehouse Worker
Abacus Staffing
Coppell , TX
10.2024 - 11.2024
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Operated scanners, computers, and other equipment to track orders.
- Ensured safety protocols were followed at all times while operating machinery.
Data Entry/ FNOL REP.
KIN INSURANCE
Dallas , USA
10.2022 - 02.2023
- Transferring data into computer files or database systems
- Typing in data provided directly from customers
- Creating spreadsheets with large numbers of figures without mistakes
- Update existing data
- Sort and organize paperwork after entering data to ensure it is not lost
Customer Service Rep.
U-HAUL
Carrolton , USA
05.2019 - 02.2021
- Handling inbound/outbound reservation calls for customers who need rental assistance on storage units and moving trucks with equipment
- District driving transporting U-Haul vehicles back to home base with vehicles up to 26 feet
- Working collections on past due accounts
Tech Representative
IQOR
Richardson , USA
08.2016 - 05.2019
- Assisting customers with inquiries, compliments/complaints and other concerns they have with T-Mobile
- Worked on 3 different campaigns
- Retention - Helping customers remain with T-Mobile
- Business Care - Knowing and keeping the brand true!
- Tech Expert - Keeping customers phones working smoothly
Designer/Party Planner
Palace Royal
Mesquite , USA
03.2013 - 08.2016
- Embellished the scene per request whether it be: Graduations, Wedding, Bachelorette/Bachelor, Sweet 16, Quinceañera, Family Reunion, Birthday, Going away or Turning 100
- You requested we beautified and illuminated!
Education
High School Diploma -
Dallas Can Academy
Dallas, TX01.2015
Skills
- Problem solving
- Leadership
- Organization
- Creativity
- Team Work
- Performance Metrics
- Professionalism
- Multitasking
References
References available on request
Timeline
Warehouse Worker
Abacus Staffing
10.2024 - 11.2024
Data Entry/ FNOL REP.
KIN INSURANCE
10.2022 - 02.2023
Customer Service Rep.
U-HAUL
05.2019 - 02.2021
Tech Representative
IQOR
08.2016 - 05.2019
Designer/Party Planner
Palace Royal
03.2013 - 08.2016
High School Diploma -
Dallas Can Academy
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