SHELBY REID
KENNEWICK,WA
Summary
Versatile, reliable, and efficient in fast-paced environments while displaying exceptional prioritization and time management. Over ten years of progressive leadership experience and five years as a Patrol Operations Center Lieutenant requiring resource allocation, excellent written and communication skills, and diverse teaching strategies. Detail-oriented and organized, poised to identify all facets of performance in securing and protecting critical areas and facilities containing classified information and Special Nuclear Material (SNM).
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patrol Operations Center Captain
Hanford Mission Integration Solutions
09.2022 - Current
- Prioritize safety of all Hanford employees and the citizens of the greater Benton County area as a whole.
- Supervise dispatchers while acting as a lead, ensuring compliance with policies and procedures, delegating job assignments, tracking project status, and resolving issues to maximize productivity.
- Train and assess new employees in various procedures and give feedback on daily work performance to increase productivity and caller satisfaction.
- Complete and edit reports and other operational documents.
- Conduct surveillance of certain areas (per procedure) that require emergency response.
- Interface with Incident Command to support requests and take appropriate protective actions for any Building Emergency Director (BED), Incident Command Post Communicator (ICP Communicator), Operation Section Chief, or any other related Facility Emergency Response Organization (FERO) position.
- Interface with HMIS Safeguards and Securities (SAS) and the Emergency Operations Center (EOC) to complete exercise requirements efficiently.
- Regularly conduct business with security partners at Pacific Northwest National Laboratory (PNNL), Waste Treatment Plant (WTP), and Energy Northwest (ENW) to identify and resolve security and safety concerns or medical emergencies by acquiring pertinent facts and dispatching appropriate responses.
- Identify deficiencies after real or exercise emergency events and propose compensatory measures or corrective actions.
- Manage detour-related questions or roadblock violations within the dispatch center for Non-Department of Transportation (Non-DOT) Shipments.
- Support and guide POC Lieutenants during difficult and complex calls.
- Conduct relief as directed for POC/CAS Captains and Lieutenants.
Security Police Officer II
Federal Commission, Hanford Mission Integration Solutions
07.2017 - Current
- Protect government personnel, special nuclear material, government property, and surrounding environment.
- Advocate safety by identifying and reporting unsafe conditions/hazards and complying with Hanford Patrol's safety policies and procedures.
- Effectively and accurately document events through written reports.
- Identify legal authority to make arrests and employ force when necessary.
- Maintain current knowledge on Basic First Aid/CPR and all equipment available and required on duty.
- Meet firearms qualifications and Hanford Reliability Program requirements.
- Knowledge of Hanford Guards Union Collective Bargaining Agreement.
Instructor/Partner
Chon, Ji Martial Arts Academy
12.2006 - Current
- Certify new instructors to teach martial arts and supervise their application of instruction and lessons to students.
- Develop policies and coordinate lessons for certified and assistant instructors.
- Allocate instructor resources for weekly class schedule.
- Manage budget, volunteer resources, and peers for martial arts tournament.
- Prepare and edit contracts and liability wavers.
Patrol Operations Center Lieutenant
Hanford Mission Integration Solutions
03.2018 - 09.2022
- Maintain overall situational awareness of operations center activities and all actions taken by Exempt and Union positions therein.
- Comply with all policies, procedures, checklists, and other directives issued by Hanford Patrol management.
- Operate and maintain all computer systems and databases.
- Maintain Daily Reports, proper notifications, and responses.
- Interface with multiple entities to ensure Patrol members meet DOE orders while responding to critical situations/emergencies.
- Troubleshoot hardware/software issues and initiate work requests for system problems.
- Activate Tactical Support Group (TSG) as directed.
Paralegal
Gravis Law
01.2015 - 07.2017
- Draft and edit legal documents including pleadings, agreements, estate plans, interrogatories, minutes books, and contracts.
- Ensure all interactions are conducted in accordance with Gravis' Code of Ethics and Standards of Business Conduct and laws that govern operations.
- Manage receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Serve as central point of contact for outside vendors.
- Prepare written reports and correspondence through legal and factual research.
- Develop, implement, and comply with streamlined internal policies and procedures.
- Handle processing and dissemination of incoming and outgoing correspondence.
- Manage all social media and coordinate other public relations projects.
- Build and maintain databases and files within quality and ethics standards.
Education
B.A. - Rhetoric and Professional Writing
Washington State University
Richland, WA05.2015
Associates Degree - Liberal Arts and Sciences
Columbia Basin College
Pasco, WA06.2013
Skills
- Teach, tutor, and guide individuals
- Problem solving/Process improvement
- Excellent time management skills
- Document review for compliance
- Proficient in IDMS, Microsoft Access, MS Office, Adobe Acrobat
- Detail oriented
- Critical thinking and multitasking
Certification
- DOE Q Clearance
- DOE SPO II - Tactical Response Force Qualified
- Patrol Operations Center Captain Certified
- Central Alarm Station Captain Certified
- WSU Professional Writing Certificate
- Hanford Emergency Management Preparedness and Response Certified
- Hanford Building Warden Trained
- Emergency Medical Dispatch Certified
- Telecommunicator I-II Certified
- CJIS WSP ACCESS Certified
- Master Martial Arts Instructor
Timeline
Patrol Operations Center Captain
Hanford Mission Integration Solutions
09.2022 - Current
Patrol Operations Center Lieutenant
Hanford Mission Integration Solutions
03.2018 - 09.2022
Security Police Officer II
Federal Commission, Hanford Mission Integration Solutions
07.2017 - Current
Paralegal
Gravis Law
01.2015 - 07.2017
Instructor/Partner
Chon, Ji Martial Arts Academy
12.2006 - Current
B.A. - Rhetoric and Professional Writing
Washington State University
Associates Degree - Liberal Arts and Sciences
Columbia Basin College
- DOE Q Clearance
- DOE SPO II - Tactical Response Force Qualified
- Patrol Operations Center Captain Certified
- Central Alarm Station Captain Certified
- WSU Professional Writing Certificate
- Hanford Emergency Management Preparedness and Response Certified
- Hanford Building Warden Trained
- Emergency Medical Dispatch Certified
- Telecommunicator I-II Certified
- CJIS WSP ACCESS Certified
- Master Martial Arts Instructor
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