Shelby Reid Worrell
Madison,MS
Summary
Experienced with creating safe, engaging environments for children with special needs and in cafe operations and team leadership. Utilizes effective communication and behavioral management techniques to foster positive interactions. Knowledge of individualized care plans and therapeutic activities, ensuring comprehensive support. Known for driving operational efficiency and delivering high-quality customer service. Effective in adapting to changing needs and maintaining detailed communication with employers and team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Babysitter
Parents Of Children
Flowood, MS
02.2026 - Current
- Monitored behavior and progress for child with special needs, providing feedback to parents on development.
- Supervised children's activities, ensuring safety and engagement in educational play.
- Implemented daily schedules to promote structure and routine.
- Communicated effectively with parents regarding child development and behavioral progress.
- Managed meal preparation, adhering to dietary restrictions and preferences.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Barista Manager
Cups Espresso Cafe
Madison, MS
12.2018 - 08.2025
- Supervised daily operations to ensure high-quality customer service and efficient workflow.
- Trained and developed barista staff, enhancing team skills and performance standards.
- Coordinated scheduling to ensure adequate coverage during peak hours, improving service efficiency.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Increased sales from previous year by 10% or more
Education
Bachelor of Science - Microbiology
Mississippi State University
Starkville, MS05-2024
High School Diploma -
Germantown High School
Madison, MS05-2020
Skills
- Patience and empathy
- Time and routine management
- Reliability and punctuality
- Conflict resolution
- Adaptability and resilience
- Customer service
- Health and safety compliance
- Staff training and development
- Cleanliness and organization
Accomplishments
- Cared for 2 children ages 3 and 7 months. 3 year old is diagnosed with minimally verbal autism.
- Trained 8 baristas and continued to help them improve following their training period.
- Created 2 drinks for the menu, one of which was the top seller during that season.
Certification
- ServSafe Certified in the state of Mississippi
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Babysitter
Parents Of Children
02.2026 - Current
Barista Manager
Cups Espresso Cafe
12.2018 - 08.2025
Bachelor of Science - Microbiology
Mississippi State University
High School Diploma -
Germantown High School
Academic Honors and Awards
A Honor Roll 9,10, A/B Honor Roll 11, Performing Arts Special Course Award 9, Scholastic Merit and Achievement 9, Ceramics Highest Average 11, Indoor Color Guard State Champs 8,10, 5A State Marching 1st Place Gold Medalist 10, Honors College Mississippi State, Freshman, Sophomore, Junior, Senior
Community Activities (total hours 250+)
- Church Youth Worship Leader, spent 2-3 hours a week preparing music and leading 50-plus youth in worship., 8, 9, 10
- Sunday morning life group volunteer, Performing skits/acting for 1st through 5th graders, 8, 9, 10
- Beautiful Feet Ministries, Fort Worth, TX, Serving food and witnessing to the homeless on the streets of Fort Worth, 8
- The Home Place, Madison, MS, Spend time with the elderly at the nursing home (singing, talking, listening, etc.), 9, 10
- Church Student Leadership Council, 10, 11, 12
- StarkKids, First Baptist Starkville, Starkville, MS, packing hygiene kits each semester for Starkville Sudduth Elementary School and delivery, Mississippi State, Freshman
- Pre-Dental Society, Mississippi State, Freshman, Sophomore, Junior, Senior
- Children’s Ministry K-1 Choir Leader, Ridgecrest Baptist Church, Madison, MS, leading K-1 children at church every Wednesday night in learning singing technique, leading a weekly bible lesson, Postgraduate
Research Experience
- UPSTART Program, University of Mississippi Medical Center, Jackson, MS Postgraduate
- Endodontic file fatigue fracture study under Dr. Jason A. Griggs at UMMC School of Dentistry
- Ran tests, recorded appropriate data, and gave presentation at UPSTART Program Symposium
Leadership
- Youth Worship Leader 8,9,10,11
- Student Leadership Council 11
- Stark Kids Church 3rd Grade Leader Mississippi State, Freshman
- The Thirst Project Organization Vice President Mississippi State, Freshman, Sophomore
- Pre-Dental Society Secretary Mississippi State, Junior
- Alpha Epsilon Delta Secretary Mississippi State, Sophomore
- Alpha Epsilon Delta President Mississippi State, Junior, Senior
- Children’s Ministry K-1 Choir Leader Postgraduate
Clubs and Organizations
- National Honor Society 11,12
- National Beta Club 8, 10, 11
- Germantown Band Concert Band and Color Guard 9, 10, 11, 12
- Indoor Color Guard Member 7, 8, 9, 10, 11, 12
- World Culture Club 12
- Active Minds Mississippi State, Freshman
- Biochemistry Club Mississippi State, Freshman
- The Thirst Project Organization Mississippi State, Freshman, Sophomore
- Students for St. Jude Mississippi State, Freshman, Sophomore
- Enneagram Club Mississippi State, Sophomore, Junior
- Pre-Dental Society Mississippi State, Freshman, Sophomore, Junior, Senior
- Alpha Epsilon Delta Mississippi State, Freshman, Sophomore, Junior, Senior
- Sigma Alpha Lambda Mississippi State, Freshman, Sophomore, Junior, Senior
Other Interests and Skills
- 2 years Foreign Language (Spanish)
- High school course load includes all accelerated and AP courses
- Voice Lessons – can sing in English, Italian, and some French (11yrs)