Shelby Riedl
Cazenovia
Summary
Professional communicator with track record of success in internal communications. Led projects that enhanced organizational transparency and fostered culture of open communication. Known for collaboration and flexibility, ensuring team alignment with evolving business needs while leveraging strong writing and presentation skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
TRAVELING TYPIST II
FM SCHOOL DISTRICT
Manlius, NY
09.2025 - Current
- Enhanced operational efficiency by adapting to building needs and performing diverse clerical tasks. Improved file organization and record accuracy for students and employees. Optimized budgeting and purchasing processes to support financial goals. Strengthened employee management and behavior strategies. Streamlined schedule management and contributed to successful project development. Designed templates that improved process consistency. Ensured seamless operations by covering for absent clerical staff. Created instructional binders that facilitated staff training and support. Identified and implemented strategies to create cohesive and efficient environments across building systems.
- Typed and formatted documents, ensuring clarity and compliance with district standards.
- Reviewed and edited written materials for accuracy and consistency in language.
- Maintained professionalism when handling confidential information as per company policies.
- Assisted in developing templates for standardized communication across departments.
- Typed official correspondence and reports from handwritten notes and other information sources.
- Collaborated with team members to complete projects on time, ensuring high-quality work.
- Improved department workflow through consistent completion of assigned tasks within given deadlines.
ADMINISTRATOR/HR MANAGER/COMMUNITY ENGAGEMENT
RIPPLETON INC.
Cazenovia, NY
03.2022 - 09.2025
- Oversaw project management and administrative functions to adapt to changing needs. Directed human resources initiatives, including the development of handbooks and onboarding systems. Supervised employee management and communication strategies. Led scheduling and training efforts for staff support. Streamlined organization and filing processes. Addressed payroll issues and utilized QuickBooks for financial management. Developed templates, documents, memos, and presentations to enhance communication. Executed event planning and facilitated meetings. Conducted research and reporting to strengthen community connections. Managed social media presence and additional responsibilities.
- Managed office operations to ensure efficient workflow and resource allocation.
- Streamlined administrative processes, resulting in improved productivity and reduced turnaround times.
- Coordinated communication between departments to facilitate project collaboration and information sharing.
- Implemented training programs for new staff, fostering a culture of continuous improvement and skill enhancement.
- Oversaw budget management for office supplies, optimizing costs while maintaining quality standards.
- Led initiatives to digitize records, significantly minimizing physical storage needs and improving access speed.
- Maintained personnel records and updated internal databases to support document management.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Enhanced community engagement by organizing and promoting local events on behalf of organization.
- Improved community engagement by organizing outreach events and collaborating with local organizations.
- Managed social media accounts, driving brand awareness and increasing online presence.
- Managed financial aspects of the business including budgeting, payroll processing, and expense tracking.
ADMINISTRATIVE ASSISTANT
ERWIN PRESCHOOL
Syracuse, NY
07.2021 - 03.2022
- Contributed to organizational success by streamlining communication between teachers, director, and external stakeholders. Drove compliance with educational standards and expectations, fostering a productive learning environment. Achieved successful event execution through meticulous planning and coordination.
- Coordinated daily administrative tasks to ensure smooth preschool operations.
- Managed scheduling and communication between parents and staff effectively.
- Developed organizational systems for student records and documentation.
- Assisted in planning and executing preschool events and activities.
- Streamlined supply ordering process, enhancing resource availability for classrooms.
- Led training sessions for staff on software tools and classroom management strategies.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
SHIFT LEAD
WALGREENS
Manlius, NY
12.2020 - 08.2021
- Directed business operations in absence of manager. Assigned tasks to employees according to their skills and roles. Supervised staff and provided support when necessary. Conducted performance evaluations to enhance team productivity. Facilitated training for new hires to ensure smooth onboarding. Resolved customer issues and conflicts to maintain satisfaction. Organized inventory and managed merchandise orders efficiently. Collaborated with pharmacy team as needed. Maintained compliance with company policies and updated standards. Oversaw cash handling and deposit preparation processes.
- Supervised daily operations to ensure efficient workflow and adherence to company policies.
- Trained and mentored team members on customer service excellence and operational procedures.
- Managed inventory levels, optimizing stock placement for improved accessibility and sales performance.
- Resolved customer inquiries and complaints, enhancing overall satisfaction through effective communication.
- Monitored compliance with safety regulations, fostering a secure environment for both employees and customers.
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
LEAD TEACHER/TA/RECEPTIONIST
SONSHINE CHILDCARE
Manlius, NY
12.2015 - 10.2020
- Oversaw classroom activities as a teacher, engaging with children from 6 weeks to 6th grade. Implemented a reception system that enhanced child tracking during the pandemic. Coordinated staff assignments and delegated responsibilities to optimize workflow. Cultivated a nurturing environment by tailoring educational approaches to align with each child's personality and developmental requirements.
- Developed and implemented age-appropriate curriculum fostering cognitive and social development.
- Mentored junior teachers, enhancing classroom management and teaching strategies.
- Established positive relationships with parents, improving communication and engagement in child development.
- Conducted assessments to monitor children's progress, tailoring educational approaches accordingly.
- Collaborated with staff to create inclusive environments for children with diverse needs.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Education
Bachelor of Science - Communications
WESTERN GOVERNORS UNIVERSITY
Remote11-2026
Associate of Arts - General Education
ONONDAGA COMMUNITY COLLEGE
Remote12-2024
Skills
- HR management
- Microsoft office expertise
- Decision-making
- Community engagement initiatives
- Improving employee engagement
- Payroll coordination
- Social media strategies
- Written & oral communications
- Internal communications
- Nonprofit communications
- Time management
Certification
GRANT AND TECHNICAL WRITING CERTIFICATION – IN PROGRESS
Timeline
TRAVELING TYPIST II
FM SCHOOL DISTRICT
09.2025 - Current
ADMINISTRATOR/HR MANAGER/COMMUNITY ENGAGEMENT
RIPPLETON INC.
03.2022 - 09.2025
ADMINISTRATIVE ASSISTANT
ERWIN PRESCHOOL
07.2021 - 03.2022
SHIFT LEAD
WALGREENS
12.2020 - 08.2021
LEAD TEACHER/TA/RECEPTIONIST
SONSHINE CHILDCARE
12.2015 - 10.2020
Bachelor of Science - Communications
WESTERN GOVERNORS UNIVERSITY
Associate of Arts - General Education
ONONDAGA COMMUNITY COLLEGE