Shelby Sancrant
Maineville,Ohio
Summary
Motivated Manager with 10 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Domino's Pizza
West Chester, Ohio
05.2014 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided guidance and support to Customer Service Representatives on a daily basis.
- Monitored team performance metrics such as call wait times, average makeline times, and average delivery time.
General Manager
Domino's Pizza
West Chester, Ohio
06.2017 - 08.2022
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Ensured compliance with local health department regulations regarding food safety standards.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Education
Associate of Science - Business Administration And Management
Sinclair Community College
Mason, OH01-2025
Lakota West High School
West Chester, OH01-2016
Skills
- Task Delegation
- Recruiting and interviewing
- Cost Reduction
- Operations Management
- Employee Scheduling
- Detail Oriented
Certification
- ServSafe Food Protection Manager (August 2018)
- NSF Food Safety Manager (July 2018)
References
References available upon request.
Timeline
General Manager
Domino's Pizza
06.2017 - 08.2022
Assistant Manager
Domino's Pizza
05.2014 - Current
Associate of Science - Business Administration And Management
Sinclair Community College
Lakota West High School
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